Cape Town: Debtors Clerk posted by Carrol Boyes
Posted on 2025-05-18 00:00:00
| Employer | Carrol Boyes |
|---|---|
| Category | Other Finance/Accounting |
| Location | Western Cape / Cape Town |
Job Summary
Position Overview
We are seeking a detail-oriented Debtors Clerk to manage the accounts for our luxury business across wholesale, online, and e-commerce platforms. This individual will take ownership of the debtors book and be accountable for aging, reconciliations, allocation of payments, and follow-ups on outstanding amounts. The role also includes responsibilities such as creating credit notes, verifying returns, and ensuring accurate payment allocation. A meticulous individual with a proactive approach to managing accounts and ensuring timely collections is essential, especially in a high-growth, multi-channel environment.
Key Responsibilities
Debtors Book Management
- Take full ownership of the debtors book, ensuring accurate and up-to-date records across wholesale, online, and e-commerce platforms.
- Manage the aging of accounts and prepare detailed reports for the Finance Manager.
- Monitor and manage overdue accounts, ensuring prompt follow-up on outstanding amounts.
Reconciliations & Allocations
- Perform reconciliations of customer accounts, ensuring accuracy and completeness.
- Allocate payments promptly and accurately across multiple banking platforms.
- Investigate and resolve discrepancies or queries related to payments or account balances.
Credit Notes & Returns
- Process and create credit notes for online and e-commerce platform customers.
- Verify returns and ensure they are accurately reflected in customer accounts.
- Manage end-to-end credit note processes to maintain account integrity.
Customer Relationships
- Build and maintain strong relationships with customers across wholesale, online, and e-commerce channels.
- Proactively address payment delays and negotiate resolutions to ensure timely collections.
Collaboration & Reporting
- Work closely with the Finance Manager and broader finance team to align on priorities and address risks.
- Prepare regular reports on debtors performance, highlighting key metrics and areas for improvement.
- Support audits and provide necessary documentation related to the debtors ledger.
Compliance & Process Improvement
- Ensure compliance with company policies and procedures, as well as relevant financial regulations.
- Identify opportunities for process improvements within the debtors function and implement efficiencies.
Qualifications & Requirements
Required education & Certifications:
- Diploma, higher certificate in Finance/Business/Accounting
Required experience:
- Minimum of 5 years in a debtors/accounts receivable role, ideally within a retail business with both wholesale and B2C customers.
- Experience with ERP systems, with preference for Odoo ERP.
- Customer engagement experience, with proven track record of resolving disputes.
- Familiarity with managing multi-currency accounts and international transactions.
Required skills:
- Exceptional attention to detail and accuracy.
- Strong proficiency in Microsoft Excel and financial reporting tools.
- Ability to work effectively under pressure in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a proactive and solution-oriented mindset.
Attributes:
- Highly organized with an almost obsessive focus on detail.
- Self-motivated and accountable for outcomes.
- Comfortable working in an entrepreneurial, high-growth environment.
- Strong sense of integrity and confidentiality.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work in a high-growth, entrepreneurial environment with exposure to both local and international markets.
- Autonomy and ownership of the debtors function, with the ability to directly impact the companys financial performance.
- A dynamic and collaborative workplace culture that encourages innovation and continuous learning.
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