Job Description
About the Role
Our client in the Telecoms Industry is seeking a highly skilled CRM Administrator to join their team. The ideal candidate will be responsible for managing the quote process, tracking quotes, and updating customers on progress. They will also be expected to complete ad-hoc admin tasks and maintain strong relationships with clients, suppliers, and team members.
Key Responsibilities
- Managing the quote process as well as flow of quotes in the office and between the salespeople
- Tracking the quotes
- Updating customers on the quotes
- Updating customer on ETA’s and deliveries
- Completing SBD documents for quotes
- Update internal sales systems
- ADHOC admin tasks
Requirements
- Senior Certificate (essential)
- Minimum of 3 years’ relevant experience in a similar role
- Microsoft Office Suite – Intermediate Level or higher – Excel important (Formulas, V Lookup, Pivots, Access, Office, Outlook)
- Access experience
- Strong interpersonal skills (with clients, suppliers, and team members), good relationship building characteristics
- Excellent customer communication skills
- Accurate and attention to detail
- Able to multi-task
- Organised
- Honest and reliable
- Punctual
- Perform well under pressure
- African Language preferable
- Well presentable
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in Gauteng
In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.
Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.
Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).
The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.
For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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