| Date | 2024-11-24 |
|---|---|
| Job Title | Desktop Support Analyst |
| Employer | Datafin More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape
- Onsite support for daily incident resolution and service requests fulfilment.
- Use ISM Tool to complete daily operational tasks in a methodical and timeous manner meeting SLAs.
- Commission and decommission domain and non-domain machines using SCCM in compliance with standard procedures.
- Software deployment using SCCM.
- Plan, coordinate and assist with Employee Desk moves.
- Be willing to work After Hours due to standby support or project-related tasks.
- Document procedures and troubleshooting.
- Audio-visual / Video Conferencing support.
- Printer support.
- Azure Virtual Desktop (AVD) support.
- Technical Qualifications (Microsoft / CompTIA / SCCM / Azure / AWS).
- Minimum 6 years Desktop Support work experience.
- SCCM.
- Office 365 support (Intermediate Advanced).
- Windows 10/11 (Intermediate Advanced)
- Smart device support (iPad, iPhone & Android) using Intune Management.
- Audio-visual / Video Conferencing support.
- Printer support.
- Azure Virtual Desktop.
- Passionate about Technology.
- Attention to detail.
- Problem solving skills.
- Ability to work well under pressure.
- Effective communication style.
- Methodical approach to work.
- Prioritization of daily tasks based on urgency and impact.
Desktop Support Analyst position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-11-24 at 16:05:49 in the It Computer category
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