Cape Town: Events Coordinator (CPT) posted by Datafin
Posted on 2025-08-13 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape – South Africa
- Product development, sales and operational delivery of the event concept.
- Assist in driving sales through launching of new product packages, opening key accounts and cross selling to maximize market share for the group.
- Monitor and increase sales of all facilities.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Oversee Activities – From the design of a new logo to outlets where company literature will be placed, sales and marketing coordinators have their hands on just about anything that relates to the image. They also play a role in deciding things such as which conventions sales staff should attend, where product samples should be distributed, or which incentive programs might best attract customers.
- Provide Reports- Management wants to see the results of various initiatives. Sales and marketing coordinators gather pertinent information and organize it into visual or written presentations.
- The events department is responsible for the coordination of
- All event venue bookings including The Rotunda, Media Room, Boardroom, Conference Room, Tides, Sandy B and Loft.
- Handling all bookings for special events, including (but not limited) to Valentines, Mothers Day, Fathers Day, Xmas, New Years.
- Ensure all coordination, billing and event procedures are adhered to according to company procedures and policies.
- Ensure all enquiries are responded to speedily, efficiently, correctly and in a professional manner.
- Ensure all client requirements are met.
- Ensure maximum occupancy of venues and sales.
- Assist in managing relationships with key external suppliers.
- Develop close working relationships with key functions and internal suppliers within the group.
- Develop and manage relationships with PCOs and key multi-national clients.
- Research and keep up-to-date with all banqueting equipment, methods and techniques.
- Assistance with operational and level stock control.
- Awareness of health and fire regulations regarding food preparation and serving and building maintenance in all banqueting facilities.
- Keep up-to-date with latest trends and implementation.
- Meticulous coordination of all details of events to clients satisfaction.
- Perform operational shifts within the F&B outlets during high occupancy times within the hotel (according to operational requirements).
- Manage and ensure maintenance of operating equipment for the department.
- Prepare reports as required by the company.
- Superior knowledge of all operations assets, venues, properties and details to ensure thorough sales and planning of events.
- Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Communications and Media – Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Transportation – Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Policies and Procedures – Ensure superior knowledge of all policies and procedures as below (but not limited to):
- Event and group contracts
- Booking terms & conditions per product and venue
- Commission terms & conditions
- Special offer terms
- Quotation, invoicing and payment procedures
- Adopt a can do attitude with regards to guest enquiries and ensuring this is implemented throughout the department.
- Ensure guest satisfaction at all times.
- Investigate and resolve complaints.
- Report department issues accordingly.
- Ensure costs are kept to a minimum (whilst providing a satisfactory product).
- Awareness of all costs related to an event.
- Ensure staff costs are accurate.
- Review financial transactions to ensure that expenditures are authorized and budgeted.
- Ensure all accounts are charged and followed up accordingly.
- Staff Management with regards to the set-up and operation of an event.
- Degree in Hospitality Management or Public Relations.
- Minimum 2-3 years experience in a similar position.
- Proven experience in event planning or event coordination in a corporate environment.
- Planning and organization.
- Decision-making skills.
- Creative and Critical thinking.
- Written communication.
- Public speaking.
- Leadership skills.
- Time management.
- Networking skills.
- Good communication skills.
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