Cape Town: Finance Officer (Woodstock Hybrid) posted by Datafin
Job Description
Cape Town – Western Cape – South Africa
- Oversee the full accounts receivable process, ensuring timely collection and allocation of customer payments.
- Allocate daily cash receipts and submit signed-off schedules to Customer Services/ Customer Relationship Manager (CRM).
- Conduct monthly reviews of overdue accounts and advise the Financial Manager of clients to be placed on hold, in collaboration with CRM.
- Ensure accurate and timely invoicing in coordination with the Customer Service team.
- Review and sign off weekly credit notes issued by Customer Relationship Manager.
- Distribute monthly statements to all customers post AR close.
- Follow up on overdue accounts and implement strategies to reduce bad debt risk.
- Identify and manage high-risk accounts in collaboration with Customer Relationship Manager.
- Reconcile customer accounts and prepare aged debtor reports for FM review.
- Maintain accurate, real-time updates of customer accounts for team access.
- Capture customer feedback in Cash Manager and supply monthly reports to Customer Relationship Manager and Finance Manager.
- Ensure record keeping aligns with internal protocols and POPIA compliance.
- Conduct credit risk assessments on new and existing customers, based on documented submissions from the Customer Services team.
- Recommend suitable credit limits for FM/FD approval and communicate outcomes to Customer Relationship Manager.
- Issue letters of demand in line with internal AR procedures.
- Assess accounts monthly for potential ITC listings.
- Monitor delinquent accounts and escalate critical cases for executive-level intervention.
- Set and monitor collection targets aligned to cash flow objectives.
- Submit weekly or monthly collection forecasts to the Financial Manager.
- Manage debtor days to optimise working capital efficiency.
- Review debtor refund requests and ensure all supporting documentation is in place prior to processing payments via FNB Online.
- Perform balance sheet reconciliations and submit for FM review.
- Post monthly journals as required.
- Reconcile bank statements with ledger accounts each month.
- Prepare monthly AR reports and credit note summaries for FM and FD review.
- Provide ad hoc finance support to the Financial Manager as required.
- Collate sampled AR documentation in collaboration with Customer Service and CRM.
- Prepare annual Expected Credit Loss (ECL) documentation for FM and FD sign-off.
- Act as liaison for finance-related audit queries and ad hoc requests.
- Financial diploma in Finance, Accounting, or a related field.
- 23 years experience in a generalist finance role, including accounts receivable and credit control.
- Strong understanding of financial principles and accounting software, including Pastel.
- Proficient in Excel, PowerPoint, and spreadsheet reporting (Advanced Excel advantageous).
- Excellent analytical, Organisational, and communication skills.
- Ability to communicate effectively across all levels of the organisation.
- Fluent in isiXhosa or Zulu.
- Ability to work both independently and collaboratively.
- Knowledge and understanding of POPIA compliance.
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