Cape Town: Front Desk Agent posted by HotelJobs

This busy 4* hotel is in search of a vibrant, well presented Receptionist to join the Front Office Team. The role will include but not limited to the check-in and check-out of guests, attending to guest enquiries as well as assist the Front Office Management team with processing of all front desk procedures as well as night auditing, using the property management system.

REQUIREMENTS:

• Matric / Grade 12 Qualification

• SA Citizen

• Proficiency in hotel property management system required with Opera experience beneficial

• Computer literate

• Excellent communication skills

• Fluency in English, additional languages advantageous

• Ability to pay close attention to detail

• Ability to work under pressure

• Must be able to work as part of a team

• Able to work shifts including weekends and public holidays

• Minimum 2- 3 years Front Office experience gained at a reputable property

• Minimum of 2 years experience

• Hotel Management Diploma or equivalent advantageous