Job Description
About the Role
We are seeking a highly organized and detail-oriented Internal Sales Administrator to join our team at West Coast Personnel in Cape Town. As an Internal Sales Administrator, you will be responsible for providing exceptional customer service, processing internal sales transactions, and managing warranty claims.
Key Responsibilities
- Assist walk-in and call-in customers with sales queries and technical information related to batteries and inverters
- Process internal sales transactions, including quotations and invoicing
- Book in, test, and assess batteries and inverters for warranty purposes
- Prepare and manage warranty claims, including issuing credits where applicable
- Utilise in-house ERP software to manage invoices, quotations, and stock availability
- Compile and submit technical and warranty-related reports for system capture
- Pick, serialise, and control stock allocated for warranty claims
- Liaise with relevant internal departments to ensure accurate and timeous processing
Requirements
- Relevant administrative, sales, or technical qualification (advantageous)
- Previous experience in internal sales, technical support, or warranty administration
- Working knowledge of batteries, inverters, or electrical/energy products (advantageous)
- Experience using ERP systems, preferably Syspro
- Strong administrative skills with high attention to detail
- Good communication and customer service skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Qualifications
Salary & Benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Western Cape
In the Western Cape region of South Africa, the sales and marketing industry is dynamic and growing, driven by a thriving economy and increasing demand for products and services. Typically, roles in this field require a strong understanding of business principles, excellent communication skills, and the ability to work effectively with diverse stakeholders.
Generally, salaries for sales and marketing professionals in Western Cape can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges might include R300 000 – R500 000 per annum, while more senior roles could command salaries ranging from R600 000 – R1 million or more. However, it’s essential to note that these are general estimates, and actual salaries may differ significantly depending on individual circumstances.
Common skills for sales and marketing professionals in Western Cape typically include strong communication and interpersonal skills, a solid understanding of market trends and consumer behavior, and proficiency in digital marketing tools and platforms. Additionally, candidates often need to be adaptable, resourceful, and able to work effectively under pressure. Other important skills may include data analysis, project management, and strategic thinking.
The sales and marketing industry is prevalent across various sectors, including financial services sector, technology industry, manufacturing sector, and more. Companies in these industries often require sales and marketing professionals with expertise in digital marketing, product development, and customer engagement.
For career development, a common progression path for sales and marketing professionals is to move from entry-level roles into senior positions, such as team leader or manager. With experience, candidates can also transition into specialist roles, such as brand management or digital marketing strategy. Furthermore, with ongoing education and training, sales and marketing professionals can stay up-to-date with the latest industry trends and technologies, positioning themselves for continued growth and advancement in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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