Cape Town: Junior Dialler Administrator posted by CallForce

Date	2024-11-24
Job Title	Junior Dialler Administrator
Employer	CallForce More Information
Salary	0
Category	Professions
Location	Western Cape / Cape Town

Job Summary

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our night shift team in Cape Town.

Key

Responsibilities:

Manage and maintain the dialler to maximize campaign performance.
Collaborate and report to the operations manager to ensure optimal campaign execution.
Maintain and optimize calling lists, ensuring efficiency and compliance.
Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives.
Generate daily, weekly, and monthly reports using Dialler specific Data.
Assist in troubleshooting and resolving any dialer-related issues.

Qualifications and

Requirements:

Previous experience working in a contact centre environment.

Knowledge of IT/Dialer systems.

Willingness and ability to work night shifts. (4pm 4am) maybe be adjusted.

Intermediate to expert Proficiency in Microsoft Excel.

Proficient in Microsoft Suite.

Experience with Power BI, SQL (Preferable)

Strong analytical skills and ability to read data.

Exceptional communication and teamwork skills.

Detail-oriented and capable of working in a fast-paced environment.

Why Join CallForce:

Competitive salary package.

Opportunities for professional growth and development.

Be part of a dynamic and collaborative team.

Work on an international campaign with a global reach.

Junior Dialler Administrator position available in Western Cape, Cape Town. This job position was posted by CallForce. The job has been posted as a premium ad on 2024-11-24 at 13:22:28 in the Professions category

Click Go Apply to apply online!

View Job Cape Town: Infrastructure Engineer posted by The Key Recruitment Group

You might also like to look at the available jobs in the same area.

Select one of the buttons below to browse for more available jobs.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.

Here are some more related positions