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Cape Town: Medical Aid Broker/Sales Consultant (Cpt Hybrid) posted by Datafin

Medical Aid Broker/Sales Consultant (Cpt Hybrid)

Posted on 2025-01-31

Salary 0

Category It Computer

Location

Job Summary

Medical Aid Broker/Sales Consultant (CPT Hybrid)Media/Marketing/Sales
Cape Town – Western Cape

ENVIRONMENT:
SERVE as a point of contact who clients can depend on for assistance and support with their medical aid and health-related products for advice and guidance as the next Medical Aid Broker/Sales Consultant sought by a dynamic Financial Services provider. You will help customers with obtaining alternative medical aid cover, advise during option change period and interim upgrading investigations. Applicants will need to have a National Senior Certificate or equivalent, 2 years Medical Aid industry experience including having worked in a call centre or client service environment. You must be proficient with Excel & CRM programs.
DUTIES:
  • Service delivery and liaison with clients (telephonically and via email).
  • Liaison with medical aids to manage and resolve clients application process and/or option change requests.
  • Effective coordination to ensure the timeously processing of new sales.
  • Lead qualifying and handling by engaging with clients and assessing clients individual needs.
  • Compile comparative medical aid quotations based on Needs Analysis done.
  • Recommendations and guidance on best suited option for clients needs.
  • Late Joiner Penalty investigations.
  • Ongoing support with the management of the clients health portfolio to ensure clients are covered from a holistic health perspective.
  • Identify clients need for positioning of Gap Cover, Dental Gap Cover & any other health related products developed by the company for referral generation for cross selling opportunities.
  • Advice and guidance on possible option changes on existing and new clients.
  • Effective coordination to ensure timeous following of all required processes for effective lead handling.
  • Adhere to all compliance standards and FAIS requirements.
  • Follow-up client calls where necessary.
  • Assistance with other functions within the advisory and sales area if and when required.
REQUIREMENTS:
  • National Senior Certificate or equivalent.
  • At least 2 years experience in medical aid industry is essential.
  • Knowledge and experience of the above-mentioned functions.
  • Experience in a call centre or client service environment.
  • Competent with Excel & CRM programs.
  • Ability to apply administration principals and work with detail and a high level of accuracy.
  • Disciplined with doing follow ups and reminders and keeping clients informed.
Advantageous
  • CMS accreditation.
  • RE5 and / or Wealth Management qualification NQF level 5.
ATTRIBUTES:
  • Good verbal and written communication skills.
  • Strong analytical and listening skills.
  • Team player.
  • Ability to work well under pressure.
  • Strong client service focus.
  • Relationship Management skills.
  • Adaptable.
View Job  Cape Town: Pavement And Materials Specialist posted by Hire Resolve
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Medical Aid Broker/Sales Consultant (Cpt Hybrid) position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2025-01-31 at 16:09:24 in the It Computer category

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