Cape Town: Operations Manager posted by The Good Human (Pty)Ltd
Posted on 2025-06-04 00:00:00
| Employer | The Good Human (Pty)Ltd |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
COMPANY BACKGROUND AND STAFF TURNOVER HISTORY:
Started in 1999 as a TES, developed into other areas of business process outsourcing within a clients
manufacturing supply chains.
PARENT COMPANY? N/A
YEARS OF EXPERIENCE REQUIRED? 5 years minimum
RESPONSIBILITIES (TYPICAL DAY, PERCENTAGE TIME SPENT ON EACH TASK)
Manpower planning
Client liaison, problem solving and non-conformances
Planning and scheduling
Benchmarking daily/weekly performance against contract models
On site at clients premises daily
Costings and budgets
Disciplinary hearings
OHS and FSSC22000 audits and monitoring
New opportunity identification
New clients
SALARY RANGE: R 40k CTC Whats your maximum if the best candidate is already on R 50k CTC
COMMISSION STRUCTURE: This is still to be decided. I would like to offer commission on all new work
brought in. Amount/percentage would depend on the costing and margin in the contract. This will differ
per contract.
COMPANY BENEFITS
Liberty Provident Fund after 3 months employment (6%/6%)
BONUS? YES, amount depends on performance and cashflow and can be up to full 13th cheque.
WHEN IS THE NEXT SALARY REVIEW AND HOW MUCH COULD IT BE? Annual salary reviews SALARY reviews
are in September each year and average at CPI plus 1%
MOST IMPORTANT REQUIREMENT (MIR)
Entrepreneurial flair
ESSENTIAL SKILLS/EXPERIENCE IE CANNOT DO THE JOB WITHOUT THESE:
Strong interpersonal skills within the company and between company and clients
Good knowledge of logistics and planning
Sound financial knowledge budgets and costings, time and motion.
Experience in the TES industry
Problem solving and client queries
Curious mind
Code 8 drivers license
Positive demeanor – employ attitude and teach skills
The ability and experience t supervise around 6 contract supervisors and 10 other staff. Company
employs approximately 300 staff that are overseen by our Contract Supervisors and the incumbent
also needs to keep sight of this.
WISH LIST (would ideally like but not essential)
Experience in FSSC22000, ISO and QMS.
PERSONALITY
Positive, people orientated, hardworking, meticulous, entrepreneurial thinker
COMPUTER SKILLS
Needs good computer skills.
Full Microsoft suite and have our own custom in house platform and accounting system software
TESTS
DISC personality profiling test
WHY WOULD A HAPPILY EMPLOYED PERSON WANT TO WORK IN THIS ROLE? MD and share options
NEW PRODUCTS/SERVICES/INNOVATIONS? Always looking for new business opportunities in same or
other sectors
MAIN COMPETITORS? Workforce Group, Adcorp Blu, any TES
WHAT ARE YOU DOING BETTER THAN THEM? We totally out service our clients and train our staff.
WHY DID YOU JOIN THE COMPANY (WHERE WORKED PREVIOUSLY?) I started the company in 1997.
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