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Cape Town: Operations Manager posted by Wild Dreams Hospitality

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Job Description

About the Role

The Operations Manager at Wild Dreams Hospitality is a key role that oversees the overall performance and success of multiple stores, driving strategic initiatives and supporting business growth across the region. The successful candidate will provide hands-on leadership to store management teams, ensuring strong operational execution, financial control, sales performance, and consistent brand standards.

Key Responsibilities

  • Full operational oversight of all stores, ensuring brand standards, policies, and procedures are consistently met
  • Drive sales performance, control costs, and manage store financials with a strong numbers focus
  • Lead, motivate, and hold store managers and teams accountable through effective leadership and performance management
  • Monitor store results, analyse performance, and address underperformance proactively
  • Implement new systems, products, initiatives, and operational improvements across the business
  • Support the setup and rollout of new processes and systems
  • Maintain strong reporting, Excel, and communication standards
  • Travel between stores as required, including locations outside of Cape Town
  • Proven experience as an Area Manager or Operations Manager in a similar multi-site environment

Requirements

  • Proven experience in operations management in a fast-paced retail environment
  • Strong leadership and team management skills
  • Excellent analytical and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Strong communication and interpersonal skills
  • Bachelor’s degree in Business Administration or related field (not specified)
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Qualifications

  • Formal education: Bachelor’s degree in Business Administration or related field

Salary & Benefits

Salary: [Salary range not specified]

Benefits: [Benefits package not specified]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.



GO APPLY NOW

Safe & secure application process

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