Job Description
About the Role
As a Parts Salesman at Staff Solutions in Cape Town, you will be responsible for presenting, promoting, and selling products and services to existing and prospective clients. You will build strong relationships with current and potential customers, deliver exceptional customer service, and contribute to overall branch performance.
Key Responsibilities
- Present, promote, and sell products and services to existing and prospective clients.
- Build, develop, and maintain strong, professional relationships with current and potential customers.
- Deliver exceptional customer service and demonstrate a proactive willingness to assist clients at all times.
- Handle customer queries, complaints, and concerns efficiently, ensuring issues are resolved to achieve maximum customer satisfaction.
- Manage and monitor all back orders, providing clients with daily feedback and updates.
- Interpret parts catalogues and assist clients in identifying the correct parts.
- Prepare sales estimates, quotations, picking slips, and internal transfer documentation.
- Process internal and external parts invoicing according to branch requirements.
- Follow up on outstanding back orders daily.
- Achieve agreed sales targets and contribute to overall branch performance.
- Participate in standby and after-hours parts sales support on a rotational basis.
- Attend weekly meetings with management and assist in resolving parts-related matters.
- Assist with stock takes as required.
- Maintain excellent timekeeping, attendance, and adherence to company policies and procedures.
- Perform additional duties as reasonably requested by management.
Requirements
- Matric / Grade 12 or higher qualification.
- Minimum 1–2 years’ experience in a similar sales or parts-related role.
- Valid Code 8 driver’s licence.
- Strong written and verbal English communication skills.
- Confident, proactive approach with the ability to anticipate needs and resolve problems.
- High level of attention to detail.
- Strong interpersonal and communication skills.
Qualifications
No formal education or certifications are required for this position.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Sales Jobs in Western Cape
In the Western Cape, the automotive sales industry is a significant sector, with many companies employing individuals to sell and service vehicles. Typically, this industry experiences moderate growth due to the ongoing demand for new and used cars. However, like many industries, it can also be subject to fluctuations in consumer spending and global market trends.
Generally, salaries for automotive sales positions in Western Cape vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level salesperson roles may fall within a salary range of R200 000 – R350 000 per annum, with more senior roles potentially exceeding R400 000 – R600 000 per annum. However, it’s essential to note that these figures are broad estimates and actual salaries can vary significantly depending on individual circumstances.
Common skills required for automotive sales positions include excellent communication and interpersonal skills, the ability to build rapport with customers, and a strong understanding of vehicle models and features. Additionally, salespeople need to be knowledgeable about finance options and regulatory requirements, as well as have strong negotiation and problem-solving skills. Other essential qualities include adaptability, resilience, and a customer-focused mindset.
The automotive industry in Western Cape is often linked to sectors such as financial services, technology, and manufacturing, where companies require skilled sales professionals to drive revenue growth and build brand awareness. These roles may involve selling new vehicles, after-sales support, or working with fleets and commercial customers.
For those interested in pursuing a career in automotive sales, there are various opportunities for development and progression within the industry. Typically, experienced salespeople can move into senior management positions, such as regional managers or dealership owners, while others may choose to transition into related roles like vehicle maintenance or after-sales support. With ongoing training and education, it’s possible to advance your career and become a leading expert in the automotive sales field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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