Cape Town: Receptionist posted by CallForce

January 15, 2026 Jobs in Cape Peninsula

CallForce

Western Cape

Other Administration/PA/Secretary

Job Description

About the Role

CallForce, a leading Business Process Outsourcing (BPO) company, is seeking a highly organized and customer-focused Receptionist to join our dynamic team in Cape Town. As the first point of contact for clients, vendors, and employees, you will provide exceptional front desk support, manage office visitor traffic, and contribute to creating a welcoming environment for all stakeholders.

Key Responsibilities

Greet visitors, staff, and clients warmly and professionally upon arrival.
Manage the front desk and operate the switchboard direct calls to relevant departments or take accurate messages.
Monitor visitor logbooks and issue visitor badges according to company policy.
Maintain a clean, organized, and presentable reception area.
Handle incoming and outgoing mail, couriers, and deliveries.
Provide general administrative support including scanning, filing, document preparation, and booking meeting rooms.
Assist HR or facilities with onboarding, desk allocation, or staff requests as needed.
Coordinate refreshments and setup for client visits or internal meetings.
Maintain confidentiality of sensitive business or HR-related information.
Support team morale with a professional and approachable attitude.

Requirements

Matric / Grade 12 (required)
Office Administration or Secretarial Certificate (advantageous)
Minimum 1 year experience as a receptionist, front desk agent, or admin assistant (BPO or corporate environment preferred)
Experience with multi-line switchboards and front desk management tools
Excellent verbal and written communication
Strong organizational and time management skills
Friendly, professional demeanor and presentation
Tech-savvy: MS Office (Word, Outlook, Excel), printers/scanners, email systems
Ability to multitask and handle pressure in a busy office

Qualifications

Completed Matric / Grade 12

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How to Apply

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About Other Administration/PA/Secretary Jobs in Western Cape

In the Western Cape, Other Administration, PA, and Secretary positions are in high demand across various industries. Typically, these roles involve providing administrative support to professionals and executives, managing day-to-day operations, and maintaining accurate records. Generally, this field is considered a vital component of any organization, ensuring seamless day-to-day functioning.

Salaries for Other Administration, PA, and Secretary roles can vary greatly depending on factors like experience, company size, and industry sector. Broadly speaking, salaries typically fall within the range of R400 000 to R800 000 per annum, with a common band being between R500 000 and R600 000. However, it’s essential to note that these figures are approximate and can fluctuate based on individual circumstances.

Common skills for this type of role include administrative software proficiency (e.g., Microsoft Office), excellent communication and interpersonal skills, organisational and time management abilities, and the capacity to maintain confidentiality. Other valuable skills include data entry, record-keeping, and basic bookkeeping.

Many industries in Western Cape employ these roles, particularly in sectors like financial services, technology, manufacturing, and healthcare. In the financial services sector, for example, you may find administrative assistants supporting senior executives or managing client records. Similarly, in the technology industry, PA’s are often responsible for coordinating meetings, scheduling appointments, and preparing materials for presentations.

Career development opportunities for those in Other Administration, PA, and Secretary roles can vary depending on individual interests and goals. Typically, experience can lead to progression into more senior administrative positions or even specialist roles like office manager or operations coordinator. Some may choose to pursue further education or training to advance their skills or transition into related fields.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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