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Cape Town: Receptionist posted by Talent Shore PTY Ltd

Date 2025-01-29
Job Title Receptionist
Employer Talent Shore PTY Ltd
More Information
Salary 12000
Category Sales Marketing
Location Western Cape
/ Cape Town

Job Summary

Job Title: Remote Receptionist
Location: Fully Remote (South Africa)
UK Working Hours: Shifts between 8:00 AM 8:00 PM UK time, including Saturdays

About Our Client:
Our client is a prominent group of dental practices servicing between 100,000 to 150,000 patients annually across nine large sites. Each practice houses 6-11 dental chairs and provides a mix of NHS and private services. They pride themselves on delivering exceptional patient care, ensuring every interaction is positive and welcoming.

Job Description:
Our client is seeking an enthusiastic and organized Receptionist to join their dynamic and fast-paced team. This is a fully remote role where you will be the first point of contact for patients, ensuring a seamless experience from initial inquiry to appointment scheduling. The ideal candidate will thrive in a customer-centric environment, driving patient conversions and delivering exceptional service.

Key

Responsibilities:

  • Manage a high volume of incoming calls efficiently and professionally.
  • Utilize the Boxly system to track leads and set key performance indicators, such as response times.
  • Engage with patients to convert inquiries into private clients.
  • Schedule and confirm patient appointments, including filling slots for quarterly open days.
  • Maintain accurate patient records and handle administrative tasks as needed.


Requirements

  • Experience working in a customer service or receptionist role; experience in the dental industry is highly desirable.
  • Tech-savvy with the ability to learn new systems quickly; familiarity with SOE Exact dental software is a plus (training will be provided).
  • Excellent communication skills with a bubbly, engaging, positive, and welcoming demeanour.
  • Ability to work flexible shifts, including Saturdays, to align with UK working hours.

  • Benefits

    • Fully remote position based in South Africa.
    • Exposure to an international company.
    • Equipment provided if needed.
    • Competitive salary ranging from R12,000 to R16,000 per month.
    • 15 days of annual leave per year, plus bank holidays.

    NB: Due to the high volume of applications, if you have not received a response from the Talent Acquisition team within 4 weeks, please consider your application unsuccessful.

    Receptionist position available in Western Cape, Cape Town. This job position was posted by Talent Shore PTY Ltd. The job has been posted as a premium ad on 2025-01-29 at 15:10:22 in the Sales Marketing category

    Click Go Apply to apply online!


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