Job Description
About the Role
The Receptionist is the first point of contact for every client, visitor and caller who interacts with our company. This role requires a friendly, organised individual who can support our broader administrative and operational needs, while providing exceptional front-of-house duties.
Key Responsibilities
- Answer all incoming calls promptly and professionally.
- Transfer calls to the correct person or department efficiently.
- Take accurate, complete messages when the intended recipient is unavailable.
- Manage the reception email inbox where applicable.
- Greet all visitors, offer refreshments to all visitors promptly upon arrival.
- Maintain the refreshment station – stocked, clean and ready at all times.
- Ensure the reception and waiting area is clean, tidy and welcoming throughout the day.
- Handle and maintain the firm’s shopping list, grocery, office supply and reorder supplies.
- Manage the petty cash or purchasing card for grocery and supply purchases.
- Source quotes for any larger purchase where requested by the Supervisor or Manager.
- Scan documents for the team and Partners as requested.
- Assist with physical filing, document organisation and archiving.
- Prepare and collate documents for meetings, client packs or presentations as directed by the team or Partners.
- Provide general administrative support to any department as directed.
- Make bookings and reservations as requested.
- Arrange practical services for the office or the Partners as required.
- Solve practical problems efficiently.
- Follow up on bookings and arrangements to confirm they are in place.
Requirements
- Matric
- Basic computer proficiency – email, scanning, printing and basic document handling
Qualifications
- Post-Matric study or enrolment in a relevant qualification is actively encouraged and viewed positively.
- Prior reception or front-of-house experience preferred.
- A second South African language, a strong advantage.
Salary & Benefits
- (No salary information provided)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in eThekwini
In eThekwini, the administrative and clerical sector is a common and essential part of many industries, typically providing support functions to various sectors such as government, finance, technology, and more. Generally, this field offers stable employment opportunities with a broad range of job openings available across various company sizes.
Typically, salaries for admin, clerical, or secretarial positions in eThekwini can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions usually fall within the R3 000 – R5 000 per month range, while more senior roles may command salaries between R6 000 – R15 000 per month or more, depending on qualifications and expertise. However, it’s essential to note that actual salaries can differ significantly due to various market and company-specific factors.
Common skills required for administrative, clerical, or secretarial positions in eThekwini include proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), experience with calendar management and travel coordination, strong communication and interpersonal skills, attention to detail, organisational abilities, and the capacity to work independently. Many employers also place a high value on IT skills, such as knowledge of database management or data entry systems.
The administrative sector is often employed in various industries, including financial services, technology, manufacturing, healthcare, and government sectors. In these fields, admins typically support teams with tasks ranging from customer service and record-keeping to project coordination and data analysis. Additionally, some roles may involve working with confidential information or handling sensitive documents, making discretion and professionalism essential.
For those interested in pursuing a career in administration, there are numerous opportunities for professional development and advancement. Common career progression paths include moving into supervisory or management roles, transitioning into related fields like human resources or accounting, or taking on specialized roles such as executive assistant or project coordinator. Throughout their careers, admins can expect to develop valuable skills and expertise that enable them to adapt to changing environments and advance in their chosen field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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