Cape Town Region: Fragrance Advisor – ARC and Woolworths V&A – BVLGARI (PPT) posted by Prestige Cosmetic Group

About the Role

The Prestige Cosmetics Group is seeking a highly skilled and ambitious Fragrance Advisor to join our team at ARC and Woolworths V&A – BVLGARI. As a key member of our sales team, you will be responsible for providing exceptional client experiences, driving sales and profitability, and upholding the brand standards of luxury fine fragrance, cosmetics, and specialised skincare.

Key Responsibilities

• Maximise turnover, profit and productivity
• Achieve monthly and annual sales targets
• Assist in setting up and driving sales at events/launches/retailer activities
• Provide feedback on sales/customer related issues or concerns timeously
• Monitor competitor activity, stay up to date with current industry trends
• Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
• Adhere to and maintain brand standards at all times
• Stock administration, stockloss prevention, stock level control and management
• Implementation and adherence to operating procedures and policies at all times
• Asset control and security
• Point of sale
• Provide an exceptional and consistent client experience to all clients
• Uphold and reinforce the Client journey and experience standards
• Build relationships, loyalty and inspire confidence in clients by providing fragrance recommendations
• Share fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experience
• Drive increased customer data base (attraction of NEW customers)
• Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
• Support and assist new team members with onboarding and orientation
• Daily tracking sheets/reports completed and submitted as required
• Implementation of CRM processes

Requirements

• Matric certificate
• At least 3 years cosmetics/fragrance experience within a retail environment
• Must be able to demonstrate retail knowledge and current industry trends
• Must be a team player, an active learner and problem-solver
• Must be willing to work weekends and shifts as required
• Own transport

Qualifications

• None mentioned in the original job description.

Salary & Benefits

• Not mentioned in the original job description.