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Cape Town Region: Front Of House Manager posted by Maison Grace

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Job Description

About the Role

Maison Grace, Cape Town’s first truly bespoke private members’ club, is seeking a Front of House Manager who embodies quiet authority and effortless hospitality. As the face and heartbeat of our floor, you will deliver deeply personalized, anticipatory service to our discerning membership while leading a small, polished front of house team with calm confidence.

Key Responsibilities

  • Be the face and heartbeat of the floor, always present, always composed
  • Deliver deeply personalized, anticipatory service to a discerning membership
  • Lead a small, polished front of house team with calm confidence
  • Set and protect service standards where detail and discretion matter
  • Build lasting relationships with members — remembering preferences, patterns, and moments
  • Handle sensitive situations with diplomacy, intelligence, and grace

Requirements

  • 5 years’ experience in luxury hospitality, private members’ clubs, or high-end hotels
  • Naturally elegant, emotionally intelligent, and unflappable
  • Understand privacy, restraint, and the power of subtle service
  • Lead without ego and correct without noise
  • Value standards, rhythm, and presence over speed and theatrics

Qualifications

(SKIP this section because no formal education was mentioned in the original)

Salary & Benefits

(SKIP this section because salary details were not mentioned in the original)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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