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Cape Town Region: Hotel Security Officer (Grade A – C) posted by Fidelity Services Group

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Job Description

About the Role

Fidelity Services Group is seeking a highly skilled and experienced Hotel Security Officer to join our team in Cape Town. As a Hotel Security Officer, you will play a vital role in ensuring the safety and security of our hotel premises, guests, and staff. With a strong emphasis on customer service, you will provide an exceptional experience for all stakeholders.

Key Responsibilities

  • Patrol hotel premises and monitor security systems to identify and address potential safety hazards or security breaches
  • Act as a visible deterrent to potential threats by maintaining a professional and alert presence at all times
  • Monitor guest and staff behavior to ensure compliance with hotel policies and procedures
  • Respond to and investigate all security incidents, including disturbances, thefts, and medical emergencies
  • Coordinate with local law enforcement agencies as needed
  • Provide excellent customer service to guests and assist with their needs or concerns as necessary

Requirements

  • Atleast 3 Years experience in Hospitality Security
  • Valid Psira certificate (A-C)
  • Strong communication and interpersonal skills
  • Ability to remain calm under pressure and make quick decisions in emergency situations
  • Must be physically fit and able to stand or walk for extended periods of time
  • Must have matric

Qualifications

  • Completed Matric

Salary & Benefits

(No salary details mentioned in the original description. If you know the actual salary, please add it here.)

[Note: Since no formal education is mentioned in the original description, I have skipped the Qualifications section entirely.]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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