Cape Town Region: Reservations Agent posted by Hospitality and Outdoor Ltd

Hospitality and Outdoor – New Vacancy – Reservations Agent Upmarket Game Lodge – Cape Town – Western Cape We are seeking a detail-driven, technically strong Reservations Support Agent to join our Cape Town head office team. In this role, you will provide specialised backend support focused on ensuring seamless integration between our online travel agents (OTAs) such as Apply Below and Apply Below, and the Nebula HTI system. You will play a key part in maintaining system accuracy, resolving interface issues, and supporting the reservations function to operate smoothly and efficiently. This is an excellent opportunity for someone with strong hospitality system knowledge—particularly Nebula—who thrives in a fast-paced, technology-driven environment. Job Requirements – Nebula HTI experience – minimum 2 years (non-negotiable). – Working knowledge of OTA platforms such as Apply Below, Expedia, Apply Below, Airbnb, Agoda, etc. – Proven experience managing channel manager functionality , interfaces, and syncing processes. – Strong understanding of reservation workflows , rate management, availability updates, and inventory controls. – Excellent troubleshooting and problem-solving skills , especially with interface or syncing errors. – Ability to analyse and interpret system data, identify discrepancies, and implement corrections. – High attention to detail and accuracy, particularly with rates, allocations, and system mapping. Package – Salary: R25 000 per month Start Date: January 2026 To apply: [Click here to apply] Below/job/reservations-agent-cape-town-western-cape/