JOB PURPOSE: Responsible for the efficient and accurate management of inventory within the Stores Department, ensuring that all stock is correctly received, stored, recorded and dispatched. The role involves ensuring the smooth operation of the stores function, maintaining stock control and supporting the Stores team in meeting operational targets. MAIN ACCOUNTABILITIES AND ACTIVITIES INVENTORY MANAGEMENT · Receive, inspect, and verify incoming stock for accuracy and quality. · Maintain accurate stock levels through regular stock taking and ensure that stock records are updated in real-time. · Properly label, organise, and store items according to their designated location in Stores. · Monitor and report on stock levels, ensuring that reorder thresholds are met in a timely manner. ORDER FULFILMENT AND DISPATCH · Pick and pack items according to customer orders, ensuring accuracy in quantities and product types. · Prepare goods for delivery, including labelling, documentation, and ensuring that items are packed securely for transport. · Ensure that all dispatches are done within the agreed timelines. STOCK CONTROL AND ROTATION · Implement FIFO (First In, First Out) or other relevant stock rotation systems to prevent product expiry or obsolescence. · Conduct regular cycle counts and ensure discrepancies are reported and rectified. · Assist in annual stock audits and support the process of reconciling physical and system inventory. HEALTH AND SAFETY COMPLIANCE · Adhere to all company health and safety policies, ensuring that the Stores environment is safe, clean, and organised. · Use the available stores equipment (e.g., forklifts, pallet jacks) in accordance with safety guidelines. · Identify and report any health and safety risks or hazards within the Stores Department. Ensure and abide by the traffic laws and company safety policies Conducting thorough pre-trip and post-trip vehicle inspections CUSTOMER SERVICE SUPPORT · Assist internal teams (e.g., sales, procurement) in providing accurate stock information and availability. · Provide prompt support to allocated teams in resolving stock-related queries. Interact in a professional manner with clients during deliveries. Address any customer concerns or inquiries effectively. COMMUNICATION Effectively communicate with clients regarding delivery status. Report any issues or delays promptly. VEHICLE MAINTENANCE Report vehicle maintenance needs in a timely manner. Keep the vehicle clean and organised. FUEL EFFICIENCY Monitor fuel consumption and driving habits to optimise fuel efficiency. REPORTING AND DOCUMENTATION · Maintain accurate records of stock movements, including goods received and dispatched, following through with the Standard Operating Procedure and/or manual logs. · Produce regular reports on stock levels, movements, and any discrepancies. · Ensure that all relevant paperwork (e.g., delivery notes, receipts, inventory reports) are completed accurately and in a timely manner. KEY CHALLENGES FACED IN THE JOB External challenges: · Supply Chain Disruptions · Supplier Issues · Transportation and Logistics Problems · Competition and Market Pressures Internal challenges: · Inventory Management Issues · Space and Storage Limitations · Communication Problems · Pressure to Meet Deadlines · Performance and Accountability Challenges · Time Management RELATIONS AND INTERACTIONS (Interfaces) Internal Interfaces: · All employees at all levels of the business External Interfaces: · All potential and existing clients/customers Know-How, Technical Skills and Experience (n. of years and where) · Matric/Grade 12 (NQF 4) is essential · 1 2 years of experience in a warehouse or storeman role with familiarity in inventory management · Drivers license is advantageous Behavioral Competencies/Personal characteristics · Ability to work independently and as part of a team · Strong attention to detail and accuracy · Excellent verbal and written communication skills · Good organisational and time-management skills · Ability to operate stores equipment e.g. forklifts, pallet jacks with valid certification (if required) · Physical stamina with the ability to lift heavy objects
