Job Description
About the Role
We are seeking a driven and competitive Telemarketing Agent to join our fast-paced contact centre in Cape Town. As a high-volume outbound sales professional, you will be responsible for driving sales by consistently achieving and exceeding agreed sales targets. If you thrive on hitting targets, closing deals, and delivering strong sales performance, we want to hear from you.
Key Responsibilities
- Drive sales by consistently achieving and exceeding agreed sales targets in a high-volume outbound dialler environment.
- Present, promote, and sell products/services to qualified potential customers within a target-driven outbound contact centre, confidently overcoming objections and closing sales.
- Maintain high levels of productivity, adherence, turnaround time, and quality performance in a performance-measured environment.
- Accurately capture and update customer information in real time, ensuring compliance and data integrity.
- Take ownership of your performance, maintaining momentum and focus in a pressurised, target-driven setting.
- Represent the homechoice brand with professionalism while delivering a results-focused customer experience.
- Remain adaptable and resilient in a pressurised, target-driven environment.
Requirements
- Matric (Grade 12)
- Minimum 23 years proven outbound sales/telemarketing experience within a Contact Centre environment
- Demonstrated track record of consistently meeting or exceeding sales targets
- Strong objection-handling and closing skills
- Sound understanding of dialler systems and high-volume outbound calling
- Excellent verbal communication and telephone etiquette
- Fluent in English and at least two additional South African languages
Qualifications
None mentioned.
Salary & Benefits
Basic commission & incentive drives.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Western Cape
The sales industry in Western Cape is typically characterized by a competitive job market, with a high demand for skilled professionals who can drive revenue growth and build strong relationships with clients. Generally, the job market trends in this field are influenced by the overall economic climate and the specific needs of various industries.
In terms of salary expectations, it’s common to find sales positions paying salaries that range from around R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly based on individual circumstances.
Typically, a successful sales professional in Western Cape should possess a range of skills, including strong communication and interpersonal skills, the ability to build rapport with clients and colleagues alike, and a solid understanding of marketing principles and product knowledge. Common skills also include negotiation and closing techniques, sales strategy development, and data analysis and reporting. Additionally, proficiency in Microsoft Office and CRM software is often an added advantage.
The technology industry, financial services sector, and manufacturing sector are among the most common industries that employ sales professionals in Western Cape. Other sectors, such as healthcare and education, also have a presence of sales roles.
In terms of career development, sales professionals in Western Cape can expect to progress through various stages, from entry-level sales positions to senior account management or sales leadership roles. Opportunities for training and professional development are often available, including sales certifications, product knowledge updates, and industry-specific conferences. As experience grows, so does the scope of responsibilities, with sales professionals taking on more complex sales strategies, managing larger client portfolios, and contributing to sales team performance metrics.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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