Cape Town: Store Manager posted by Headhunters
Posted on 2025-09-30 00:00:00
| Employer | Headhunters |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Our client in the manufacturing industry is seeking to appoint an experienced Store Manager to join their team based in Maitland, Cape Town.
Requirements:
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Diploma in Business Administration, Sales, or Marketing (NQF 6).
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Advantageous: Bachelors Degree in Business Administration, Sales, or Marketing (NQF 7).
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5 years experience in Retail Sales or Marketing.
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At least 3 years at Supervisory level.
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Computer literacy (MS Office Suite and other relevant systems).
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Knowledge of compliance, risk management, and financial controls.
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Understanding of retail operations and marketing practices.
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Knowledge of health, safety, and environmental standards.
Responsibilities, but not limited to:
1. Retail Store Management (50%)
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Develop, recommend, and implement strategic and operational plans for the store.
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Identify customer requirements and ensure availability of merchandise and services.
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Manage pricing policies, promotional activities, and clearance sales.
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Study trends, review financial and operating statements, and apply findings to improve profitability.
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Implement effective merchandising, advertising, and display strategies.
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Maintain security systems to safeguard stock, employees, and customers.
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Ensure the store is safe, clean, and compliant with legal requirements.
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Schedule and assign employees, monitoring work progress and results.
2. Compliance (10%)
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Operate within controls and procedures to ensure integrity of The Company.
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Identify and monitor risks within the store and maintain a risk register.
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Report discrepancies or areas of concern to management.
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Ensure compliance with regulations, policies, and frameworks to prevent fruitless, wasteful, or irregular expenditure.
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Adhere to Health, Safety, and Environmental standards, ensuring employees are trained and compliant.
3. Customer Service Management (20%)
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Build and maintain strong relationships with internal and external customers.
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Represent The Company at stakeholder meetings.
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Identify and resolve customer-related issues promptly and with integrity.
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Uphold service level agreements and compliance standards.
4. Staff Supervision (10%)
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Ensure all employees have signed performance agreements.
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Conduct quarterly performance appraisals.
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Work with HR to identify development needs and implement training plans.
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Drive continuous employee training and development.
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Address employee relations matters fairly and promptly.
5. Cost and Financial Control (10%)
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Contribute to the annual budget preparation process.
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Monitor and control expenditure within budget limits.
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Identify and implement cost-saving initiatives.
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Prevent wasteful expenditure through effective financial oversight.
Please note that if you do not receive a response within Two weeks of applying you may consider your application unsuccessful.
Click Go Apply to apply online!
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