| Date | 2025-01-18 |
|---|---|
| Job Title | Technical Operations Manager (Presales) |
| Employer | Datafin More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape
- Build strong relationships with clients by understanding their requirements and conducting site assessments.
- Provide technical expertise during the sales process, including feasibility analysis and solution design.
- Collaborate with the sales team to prepare technical proposals and presentations.
- Subcontractor Management: Source, assess, and manage subcontractors, obtaining quotes, evaluating quality, and ensuring timely completion of tasks.
- Supplier Coordination: Source and manage inventory for signs, poles, cameras, kiosks, and other equipment, while maintaining stock levels.
- Technical Expertise:
- Install and troubleshoot hardware and software, focusing on Ubuntu/Linux-based systems.
- Oversee CCTV and IoT device installations, ensuring networking infrastructure meets technical requirements.
- Site Optimization: Strategically plan and implement the placement of signs, cameras, and kiosks for maximum performance and visual appeal.
- System Development: Collaborate with the internal team to enhance operational processes, create scalable systems, and build additional features.
- After-Sales Support:
- Manage site repairs and replacement parts to ensure uninterrupted operational continuity.
- Provide ongoing client support for technical queries and issue resolution.
- Gather client feedback for continuous product and service improvement.
- Proven experience in operations management, project management, or technical installations.
- Strong understanding of networking principles, Ubuntu/Linux OS, and IoT systems.
- Hands-on experience with hardware installation, particularly CCTV and related technologies.
- Experience in pre-sales client engagement, including technical assessments and solutioning.
- Strong after-sales support experience, ensuring client satisfaction and system performance.
- Excellent written and verbal communication skills, with the ability to produce precise and clear documentation.
- Willingness to travel extensively for site visits and client interactions.
- Minimum of 3+ years of relevant experience and a tertiary qualification in a related field.
- Exceptional organizational and project management skills with acute attention to detail.
- Strong interpersonal skills to engage effectively with clients, subcontractors, and suppliers.
- Analytical mindset with a passion for solving complex challenges.
- Reliable, self-motivated, and capable of working independently in a dynamic environment.
Technical Operations Manager (Presales) position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2025-01-18 at 16:04:41 in the It Computer category
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