REQUIREMENTS Minimum education (essential): BSc Honours in Life Sciences, Biotechnology, or a related field. Minimum applicable experience (years): At least 1 year of experience in biotechnology sales. Required nature of experience: Customer relationship management. Sales and account management. Technical product support and training. Strong knowledge of biotechnology/diagnostic products. Skills and Knowledge (essential): Excellent communication and presentation skills. Strong customer relationship management abilities. Ability to work independently and manage time effectively. Proficiency in MS Office and related applications Other: Must be based in Gauteng (office in Centurion). Must have own transport and valid drivers licence. Willingness to travel regularly to clients across Gauteng. KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Customer Relationship Management . Build and maintain strong client relationships. Identify and pursue new business opportunities. Provide regular feedback and updates to customers. Ensure a high level of customer satisfaction. Technical Support & Training Deliver technical product support to customers. Conduct presentations, demonstrations, and training sessions. Resolve customer queries and concerns promptly. Collaborate with internal technical teams to enhance service. Sales & Business Development Achieve and exceed sales targets. Promote the full product portfolio effectively. Monitor competitor activity and industry developments. Develop sales strategies to support business growth. Product Knowledge & Communication Stay updated on biotechnology and diagnostic products. Provide accurate product knowledge and technical details to clients. Communicate market insights back to management. Support marketing initiatives with product expertise. Administration & Reporting Manage client accounts and maintain accurate CRM records. Compile and submit reports on sales activities and customer visits. Ensure compliance with company procedures and industry standards. Contribute to internal reporting and planning processes.