The Business / System Analyst with adequate experience in the ICT field, business analysis and/or systems analysis, systems testing and training, documentation of requirements, test cases and user manuals. The Business / System Analyst is responsible for analysing business requirements, processes, systems, and structures, and recommend improvements. The Business / System Analyst is also involved in the implementation and quality assurance improvements. Qualifications: Minimum of National Diploma/NQF6 in Information Technology/Computer Science or any related field Business and System Analysis certifications. Experience/ skills required: 5 years’ experience in Business System Analysis, business process management and business process engineering Experience with SDLC, Agile and other system development methodologies Experience in ICT solutions delivery, business logic modelling, design and implementation Experience working with multiple applications/ systems preferred. Oral and written communication skills Software testing experience Knowledge of QA testing methodologies and the test lifecycle