Centurion: Desktop Support Engineer

February 27, 2026 Jobs in Centurion

Job Description

Requirements: Required Minimum Education /Training Relevant tertiary qualification (mandatory for external candidates) Grade 12 with a proven track record in IT Desktop Support (minimum requirement for internal candidates) Valid professional international certifications: ITIL V4 Foundation MCSE (Microsoft Certified Solutions Expert) CompTIA A CompTIA N Minimum Required Work Experience Minimum 5 years experience working within an IT environment Minimum 3 years experience in IT infrastructure technical support Proven exposure to: IT hardware support Software application support End-user support within enterprise environments Technical Knowledge/Competencies Strong overall IT technical capability Solid understanding of cybersecurity trends and technology solutions Good working knowledge of ISO standards and relevant IT governance frameworks Demonstrable technical expertise in: Microsoft technologies Cisco technologies Citrix environments Desktop engineering skills and hands-on experience Broad generalist technical knowledge to bridge gaps between vendors Ability to guide and influence vendors to meet business and operational requirements Responsibilities Resolve user issues efficiently and comprehensively, ensuring permanent resolution wherever possible Address incidents proactively, prioritising business impact and service improvement rather than relying solely on SLA timelines Monitor trends in incidents and service requests, identifying root causes and implementing proactive remedial solutions Ensure full alignment with IMACD (Install, Move, Add, Change, Dispose) requirements and processes Administer and manage all systems in accordance with established standards, policies, and governance frameworks Ensure operating system and application updates are deployed consistently across all supported systems Collaborate with cross-functional teams across Problem Management, CMDB, and Change Management to drive continuous service improvement Identify inefficiencies in processes and workflows, and implement practical improvements Critically evaluate tasks and actions with a continuous improvement mindset Proactively seek innovative solutions to enhance service delivery and operational effectiveness Promote and drive a culture of innovation and service excellence within the team

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About IT / Computing / Software Jobs in Tshwane

In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.

When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.

Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.

The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.

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For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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