Job Description
- Lead and manage complex business analysis efforts, determine business system requirements, and identify alternatives/areas of improvements.
- Facilitate workshops, playback sessions, and stakeholder engagements to elicit and identify business and system requirements, refine process understanding and validate solutions.
- Define, document, and conduct end-to-end process analysis and design using BPMN and UML tools ensuring alignment between business objectives, system capabilities, and user experience.
- Translate business requirements to a level of detail appropriate for implementation using user journeys, user stories with acceptance criteria, process diagrams, data models, business rules, and mock-ups.
- Collaborate with architects to define service boundaries, integration touchpoints, and automation opportunities.
- Partner with technical designers to provide input into the design and functional discussions.
- Partner with QA and solution teams to ensure test coverage across business scenarios and process paths.
- Analyse, identify and document business requirements to address process or system constraints and proactively propose sustainable solutions to recurring issues.
- Analyse system trends and proactively propose sustainable solutions.
- Support and enable training, change management, and user adoption strategies.
- Ensure effective and consistent service delivery and support to both internal and external clients in line with the company values.
- Contribute to continuous improvement of BA methodologies, templates, and modelling standards.
- Produce key deliverables such as process maps, business cases, test scenarios, and stakeholder communications.
What we are looking for:
- Completed BCom Informatics or BSC Degree or other related fields preferably Business Analysis
- 10+ years’ experience as a Business Analyst
- Minimum of 3 years’ experience in the investment environment
- Proven experience in business process analysis and modelling using BPMN 2.0 or equivalent.
- Demonstrated experience in process automation platforms (e.g., IBM BAW, AgilePoint, Appian, or Camunda)
- Exposure to service-oriented architectures (SOA) and API-driven process orchestration.
- Agile working experience preferred
- Ability to facilitate and own elicitation sessions from a business and technical perspective.
- Strong analytical and conceptual thinking skills with the ability to translate ambiguity into clarity.
- Naturally curious and methodical in uncovering process gaps and inefficiencies.
- Adept at handling large, multi-stakeholder initiatives and influencing decision-making through data and process insights.
- Align solutions to IIBA standards and practices.
- Proficient in BPMN 2.0 tools (e.g., Bizagi, Lucidchart).
- Able to produce UML diagrams (use case, sequence, activity) to express process and integration logic.
- Understanding of workflow engines, API orchestration, and process automation concepts.
- Comfortable working with SQL and performing data/process validation.
- Knowledge of Agile delivery frameworks and use of JIRA/Confluence for backlog management.
Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.
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