| Date | 2024-12-30 |
|---|---|
| Job Title | Senior Support Technician |
| Employer | More Information |
| Salary | Negotiable based on experience |
| Category | It Computing Software |
| Location |
Tshwane / Centurion |
Job Summary
The successful candidate will be responsible for administering, troubleshooting and maintaining voice and data Networks including the routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. JOB DUTIES Customer Service Act as primary interface to all users to resolve problems reported. Respond to tickets on the CRM system in a timely manner. Provide troubleshooting and technical support via phone, email and face-to-face to end users. Keep end users informed on progress with problem resolution. Advise users regarding the products proper use and address specific user issues. Escalate and report on the status of all problems as and when required by management. Other Technical Duties Setup VPNs and port forwards on routers. Make changes to routers as per clients requirements. Do preventative maintenance on routers updates & scheduling reboots. Log onto routers to check the current configuration thereof to make sure everything is up to standard. Setup domains for websites, email, POP3 and exchange. Create users on Active Directory and set up permissions. Install and configure desktop computers and software. Assist in voice related Porta issues Setting up VPNs between sites. Do domain transfers. Change and manage the DNS records on the servers. Point websites on ISS server to other websites and make general changes. Manage and configure PRTG Setup wireless APs for clients Setup QoS on routers Assist with internal troubleshooting and problem resolution as and when required at the office Support and maintenance of MS Windows and MS Exchange environments Testing, installation and maintenance of network related problems Provide 3CX support to users and assisting them with problems Monitor the infrastructure and act on any failures REQUIREMENTS Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferable Good understanding of voice networking and VOIP environments Be able to work in a team Be customer service focused Be able to work in a fast-paced environment Have good time management skills Be able to work under stressful conditions Be able to communicate effectively and clearly Demonstrate professional attributes Be able to manage conflict Proper technical knowledge (analogue, digital and VoIP services, IP networking and data service provision)
Senior Support Technician position available in Tshwane, Centurion. This job position was posted by . The job has been posted on 2024-12-30 in the It Computing Software category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Cape Town City Centre: Senior Functional Support – Contract – Onsite
Our Client a Global, Tech firm is seeking a Senior Functional Consultant to join their team in Cape town on a contract basis. Responsible for the testing of application capabilities following the upgrade to validate functional effectiveness of the core Ope
View Job
Senior Functional Support – Contract – Onsite
Johannesburg: Senior It Support Consultant
JOB DESCRIPTION Provide customer service and IT support remote, 1st, 2nd and 3rd line support Assist with enterprise solutions, networks, exchange servers Oversee technicians and installation on site where needed Configure network installations Understand
View Job
Senior It Support Consultant
Cape Town City Centre: Senior Data And Vehicle Support Engineer (Telematics) Cape Town
Senior Data and Vehicle Support Engineer (Telematics) Cape Town Minimum requirements and experience: BEng or MEng (Electronic or Mechatronic Engineering) Minimum of 5 years working experience in telematics systems and -components including data managemen
View Job
Senior Data And Vehicle Support Engineer (Telematics) Cape Town
Centurion: Senior Data And Vehicle Support Engineer (Telematics) Centurion
Senior Data and Vehicle Support Engineer (Telematics) Centurion Minimum requirements and experience: BEng or MEng (Electronic or Mechatronic Engineering) Minimum of 5 years working experience in telematics systems and -components including data managemen
View Job
Senior Data And Vehicle Support Engineer (Telematics) Centurion
Johannesburg: Senior Power Bi Reports Support Engineer – Johannesburg – R800k To R1mil Per Annum
A boutique product development consulting company focused on strategy and execution is looking to fill the role of Senior Power BI Reports Support Engineer. You will be responsible for investigating the root cause of Power BI report issues, documenting the
View Job
Senior Power Bi Reports Support Engineer – Johannesburg – R800k To R1mil Per Annum
Port Elizabeth: Tier 3 Senior Support Engineer (East London) posted by Datafin
Tier 3 Senior Support Engineer (East London)IT - SupportPort Elizabeth - Eastern CapeENVIRONMENT: PROVIDE cloud, infrastructure, datacenter, software, and end user computing support as your technical expertise as a solutions-driven Tier 3 Senior Support En
View Job
Tier 3 Senior Support Engineer (East London)
Cape Town: Senior Support Engineer (Exchange, Active Directory, Hyper-V) (Cpt) posted by Datafin
Senior Support Engineer (Exchange, Active Directory, Hyper-V) (CPT)IT - SupportCape Town - Western CapeENVIRONMENT: YOUR strong technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist where your core fu
View Job
Senior Support Engineer (Exchange, Active Directory, Hyper-V) (Cpt)
Cape Town: Senior Support Engineer (Hyper-V, Exchange, M365) (Cpt) posted by Datafin
Senior Support Engineer (Hyper-V, Exchange, M365) (CPT)IT - SupportCape Town - Western CapeENVIRONMENT: PROVIDE Hyper-V, Exchange and Cloud Infrastructure Support as the next Senior Support Engineer sought by a dynamic Internet Service & Network Specialist
View Job
Senior Support Engineer (Hyper-V, Exchange, M365) (Cpt)
Cape Town: Senior Support Engineer (Vmware) (Cpt) posted by Datafin
Senior Support Engineer (VMware) (CPT)IT - SupportCape Town - Western CapeENVIRONMENT: PROVIDE virtualisation infrastructure support as your technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist. You
View Job
Senior Support Engineer (Vmware) (Cpt)
Cape Town: Senior Support Engineer (Hpe Server, San Hardware) posted by Datafin
Senior Support Engineer (HPE Server, SAN Hardware)IT - Support ~ IT - InfrastructureCape Town - Western CapeENVIRONMENT: THE technical expertise of a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist where you will be res
View Job
Senior Support Engineer (Hpe Server, San Hardware)
Mthatha: Senior Clerk: Field Broker Support (Insurance) posted by AtripleA recruitment & temps
Senior Clerk: Field Broker SupportLocation: Mthatha / Umtata, Eastern Cape, South AfricaSalary: R15 600 to R18 000 (RE5)Our client in the Insurance industry is looking for a Senior Clerk: Field Broker SupportKey responsibilities Provide administrative supp
View Job
Senior Clerk
Bloemfontein: Senior Clerk: Field Broker Support (Insurance) posted by AtripleA recruitment & temps
Senior Clerk: Field Broker SupportIndustry: InsuranceLocation: Bloemfontein, Free State Salary: R14 000 to R16 000 p.mOur client in the insurance industry is looking for a Senior Clerk to provide administrative support to the sales team in the region.Key r
View Job
Senior Clerk
Gauteng: Senior It Support Consultant posted by Zecutive Consultants
JOB DESCRIPTIONProvide customer service and IT support – remote, 1st, 2nd and 3rd line supportAssist with enterprise solutions, networks, exchange serversOversee technicians and installation on site where neededConfigure network installationsUndersta
View Job
Senior It Support Consultant
Centurion: Senior Support Technician
The successful candidate will be responsible for administering, troubleshooting and maintaining voice and data Networks including the routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for cli
View Job
Senior Support Technician
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here
