• Minimum 3 years’ experience in itinerary design or travel planning in the tourism industry
• Strong knowledge of Southern Africa’s travel offerings – including destinations, logistics, experiences, and cultural insights
• Excellent organisational / time management skills; working across multiple projects at the same time
• Creative flair with a passion for storytelling through travel
• Excellent communication and interpersonal skills
• Competence in Microsoft Office; knowledge of travel planning systems is beneficial
• A strong appreciation for responsible and sustainable travel practices
• Graphic design experience is an advantage but not essential
• Passionate about creating exceptional travel experiences
• Comfortable working both independently and as part of a collaborative team
• Resourceful and solution-oriented
• Detail-focused with a strong commitment to quality

 
DUTIES
 

• Itinerary Development: Design tailored travel programs based on client profiles, preferences, group size, and budget. These should highlight the best of South Africa’s destinations, culture, cuisine, and activities.
• Supplier Coordination: Build and maintain strong relationships with hotels, guides, transport providers, and local experience suppliers. Negotiate rates and secure availability for planned programs.
• Client Focus: Work closely with the sales and operations teams to ensure programs are customised to client needs and deliver a seamless travel experience.
• Quality Control: Ensure all programs are practical, high quality, and deliver consistently excellent feedback from clients.
• Research & Product Updates: Keep up to date with new offerings, seasonal opportunities, and travel trends in the region. Refresh itineraries and supplier lists accordingly.
• Budgeting: Assist in preparing and managing program budgets, ensuring competitive pricing without compromising on value or experience.
• Internal Training: Brief and support the sales team with updates on newly developed programs, ensuring they are well-equipped to present them to clients.
• Product Library: Help maintain an organised and up-to-date product filing system for easy access and reference.

 
Salary: R negotiable dependent on experience
 
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