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Clanwilliam: Assistant Head Guide – Clanwilliam posted by HotelJobs

Clanwilliam: Assistant Head Guide – Clanwilliam posted by HotelJobs

Company
HotelJobs

Location
Western Cape

Job Type
Other IT/Computer

Job Description

<p>Well known luxury <strong>5* Game Lodge</strong> close to <strong>Clanwilliam</strong> is looking for a <strong>passionate </strong>and <strong>experienced Assistant Head Guide</strong> to assist the Head Guide in <strong>overseeing, training</strong> and ensuring <strong>exceptional guest experiences</strong> through <strong>guided nature drives</strong>, interpretive <strong>rock-art</strong> and monitoring all <strong>Field Guide functions</strong> according to company standards.</p><p><strong>Duties:</strong></p><p>In the absence of the Head Guide, assume full responsibility for the Guides Department</p><p>Conduct guided guest experience and activities on the reserve</p><p>Ensure efficient allocation for all game drives, back-up drives and stand-by duties</p><p>Ensure that all guiding activities are conducted in such a manner as to cause the least amount of damage to the environment.</p><p>Complete or assist in guest lodge check-in and orientation.</p><p>You may also be required to do wake-up calls and oversee the organisation of all guest activities.</p><p>Responsible for packing your cooler-boxes and checking the hotbox in the morning</p><p>Facilitate as the communicator between the guest and the appropriate lodge departments</p><p>Operate, maintain and clean 4×4 company vehicle</p><p>Assume full responsibility for your company vehicle and any other company issued equipment</p><p>Design and implement projects including conservation, social responsibility, marketing & promotion, guest activity and new product development.</p><p>Compilation of guest itineraries & programs</p><p>Assist with reserve management tasks</p><p>Personnel administration & timekeeping.</p><p>Assisting with stock and inventory management and reporting.</p><p>Operate within the legal and statutory requirements</p><p>Responsible for the safety, comfort and enjoyment of your guests.</p><p><strong>Requirements:</strong></p><p>Grade 12</p><p>Preferable FGASA Level 2 qualification</p><p>Knowledge about WC Fauna and Flora</p><p>Sound knowledge about Bushmans Paintings</p><p>Excellent communication and interpersonal skills in English</p><p>Previous experience as Senior Guide or Assistant Head Guide will be advantageous</p><p>Valid drivers license and PDP.</p><p>Valid First Aid Certificate</p><p>DEAT registration in the Western Cape</p><p>Preferable previous experience of 3-5 years as a Field Guide in a 4/5*establishment</p><p>Physically and mentally fit.</p><p>A working knowledge of local fauna, flora, ecology, ethno-botany, archaeology, geology, night sky, climate and first aid.</p><p>Ability to identify major tracks and signs.</p><p>Ability to safely operate a canoe, re-curve bow & arrow, mountain bike, telescope, fly fishing equipment and 4×4 vehicle.</p><p>Basic 4×4 maintenance skills.</p><p>A working knowledge of the fundamentals of photography.</p><p>A good knowledge of guiding in a luxury lodge environment.</p><p>A thorough knowledge of all aspects of field guiding.</p><p>Good knowledge of luxury travel market.</p><p>Computer literate in MS Power Point, MS Excel and MS Word</p><p><strong>Package on offer:</strong></p><p>Salary: Neg (DOE)</p><p>Free self-catering shared on site accommodation</p><p>50% Discovery Medical Aid or Medical Consultations</p><p>Provident Fund 7.5%</p><p>Free Laundry and Wi-Fi</p><p>Work cycle: 24 days ON and 8 days OFF work cycle</p>
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