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Durban: AI and Business Automation Consultant (Microsoft Copilot and Data)

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Job Description

About the Role

We are seeking an experienced AI and Business Automation Consultant to join our team in Durban. As a key member of our organization, you will design and deploy AI agents integrated with customer data, deliver automation solutions, and build Power BI dashboards for operational and management reporting. You will work closely with Microsoft SQL Server / Azure SQL to structure data for analytics and AI use, identifying opportunities to reduce manual effort and improve visibility through AI.

Key Responsibilities

  • Design and deploy AI agents integrated with customer data
  • Deliver automation solutions such as financial snapshots, sales analysis, contract visibility, and automated reporting
  • Build Power BI dashboards for operational and management reporting
  • Work with Microsoft SQL Server / Azure SQL to structure data for analytics and AI use
  • Identify opportunities to reduce manual effort and improve visibility through AI
  • Support customer demos and AI-focused value discussions
  • Contribute to scalable AI templates and repeatable automation frameworks

Requirements

  • Strong understanding of data structures (tables, schemas, relationships)
  • Experience with Microsoft SQL Server and/or Azure SQL
  • Proven Power BI dashboard development exposure
  • Exposure to Microsoft Copilot Studio or similar AI/automation platforms
  • Ability to translate business needs into data-driven solutions
  • Confident communication with both technical and non-technical stakeholders

Qualifications

  • None specified in the original job description.

Salary & Benefits

  • No salary information is mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About IT / Computing / Software Jobs in eThekwini

In the eThekwini metropolitan area, the IT and computing industry is experiencing steady growth, driven by the city’s strong economy and increasing demand for digital solutions. This trend is often reflected in job listings, with a wide range of positions available across various sectors. As a result, individuals with expertise in this field are well-positioned to capitalize on opportunities.

The salary range for IT and computing professionals in eThekwini can vary widely, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries ranging from R400 000 to R600 000 per annum, while senior roles can exceed R1 million or more. However, these figures are only a rough guide, and actual salaries can differ significantly depending on individual circumstances.

Common skills for IT and computing professionals include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile. Additionally, many roles require strong analytical and problem-solving skills, as well as the ability to communicate technical concepts effectively. Other important skills may include expertise in cloud computing, data analytics, or cybersecurity.

The IT and computing industry is often found in various sectors, including financial services, technology, manufacturing, and healthcare. These industries frequently post job openings for software developers, IT project managers, and other specialized roles. While these opportunities can be found across a range of companies, some well-known multinationals like Google and Microsoft also have a presence in eThekwini.

For those looking to advance their careers, there are many development opportunities available within the industry. Common career progression paths include moving from a junior developer role to a senior software engineer, or transitioning into a leadership position as an IT manager or director. Additionally, certifications like CompTIA A+ or ITIL Foundation can provide valuable skills and enhance employability. By developing these skills and staying up-to-date with industry trends, individuals in the eThekwini IT sector can build successful careers and capitalize on opportunities for growth and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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