Customer Engagement Consultant
Posted on 2025-04-20
| Employer | Sabenza IT & Recruitment |
|---|---|
| Salary | 1 |
| Category | It Computer |
| Location | Kwazulu Natal / Durban |
Job Summary
Are you the kind of person who enjoys solving puzzles, chatting with people, and being the calm in the storm? Do you thrive on helping others while juggling a few tickets and an inbox or two? If so, we want you on our frontlines!
We`re looking for a Customer Engagement Consultant to join our team of product support superheroes. You`ll be the first voice, the guiding hand, and the cheerful face behind our world-class support team.
Requirements
- Experience working in collaborative teams.
- Prior experience in a frontline team.
- Prior experience in tourism – advantageous.
- Very strong software application knowledge.
- Excellent spoken and written English language skills.
- Typing speed (>45wpm).
- High attention to detail.
- Sense of urgency to meet SLAs.
- Passionate about customer service.
- Excellent documentation and admin skills.
- Inquisitive and eager to learn.
Benefits
- We also provide medical aid, GAP insurance, pension and life cover insurance. Profit share for candidates who qualify.
- You may opt in to paid overtime work if you qualify.
- You may be required to travel from time to time for training opportunities (vaccinations required).
Customer Engagement Consultant position available in Kwazulu-Natal, Durban. This job position was posted by Sabenza IT & Recruitment. The job has been posted as a premium ad on 2025-04-20 at 15:09:29 in the It Computer category
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