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Durban: Dialler Analyst

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Job Description

We are looking for an A-Player to join our UK Product Advisory team servicing our UK clients. You will generate fees by optimising data usage for our UK Product Advisors. You must be passionate about data, analytical, tech savvy, and pay attention to detail. Key Responsibilities: · Optimise data usage. · Analyse data and trends to enhance performance. · Collaborate with the Product Advisory team to exceed performance targets. · Leverage AI to create competitive advantage. · Stay at the forefront of innovation in dialler management strategies. Skills: · Excellent analytical skills. · Attention to detail and data trends. · Proven ability to work with large data sets and BI tools. · Understanding of dialler strategies. · Tech and AI savvy. · Excellent communication skills. Qualifications: · Degree in Information Technology or Computer Science Required: · Three (3) years’ experience as a Dialler Manager or Analyst. · Connex One or ConnexCS experience essential · Work UK hours and take UK Bank holidays. · Ability to work from home if required (min 20 meg fibre line) · Valid driver’s license. · Own transport. A-Player: · Self-managed. · Adds insights above and beyond. · Someone a leader would gladly rehire. · Has an unquenchable thirst for learning. · Is obsessed with client experience. · Is brave, proactive and innovative.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About IT / Computing / Software Jobs in eThekwini

In the eThekwini metropolitan area, the IT and computing industry is experiencing steady growth, driven by the city’s strong economy and increasing demand for digital solutions. This trend is often reflected in job listings, with a wide range of positions available across various sectors. As a result, individuals with expertise in this field are well-positioned to capitalize on opportunities.

The salary range for IT and computing professionals in eThekwini can vary widely, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries ranging from R400 000 to R600 000 per annum, while senior roles can exceed R1 million or more. However, these figures are only a rough guide, and actual salaries can differ significantly depending on individual circumstances.

Common skills for IT and computing professionals include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile. Additionally, many roles require strong analytical and problem-solving skills, as well as the ability to communicate technical concepts effectively. Other important skills may include expertise in cloud computing, data analytics, or cybersecurity.

The IT and computing industry is often found in various sectors, including financial services, technology, manufacturing, and healthcare. These industries frequently post job openings for software developers, IT project managers, and other specialized roles. While these opportunities can be found across a range of companies, some well-known multinationals like Google and Microsoft also have a presence in eThekwini.

For those looking to advance their careers, there are many development opportunities available within the industry. Common career progression paths include moving from a junior developer role to a senior software engineer, or transitioning into a leadership position as an IT manager or director. Additionally, certifications like CompTIA A+ or ITIL Foundation can provide valuable skills and enhance employability. By developing these skills and staying up-to-date with industry trends, individuals in the eThekwini IT sector can build successful careers and capitalize on opportunities for growth and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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