Durban: E-Learning Manager

Key Performance Areas & Responsibilities: E-Learning Platform Management: Oversee daily operation, maintenance, and optimisation of the LMS. Ensure compliance with SETA/QCTO requirements in learner tracking and reporting. Manage learner registration, enrolment, assessment tracking, and reporting. Monitor platform performance and user experience, implementing improvements where needed. Coordinate system upgrades, integrations, and vendor support. E-Learning Team Leadership: Manage and oversee e-learning administrators who support LMS functions and administrative tasks across all KPAs. Lead training coordinators responsible for scheduling, monitoring, and ensuring the smooth running of online classes. Allocate tasks, monitor performance, and ensure high standards of delivery. Provide training, mentorship, and development opportunities for the e-learning team. Facilitate collaboration between the e-learning team, project managers, and academy managers. Creative E-Learning Solutions & Content: Design and oversee the development of engaging, interactive e-learning courses. Ensure content integrates multimedia, gamification, and modern digital learning practices. Collaborate with SMEs to convert content into high-quality digital modules. Ensure inclusivity, mobile compatibility, and accessibility standards are met. Research & Innovation: Research emerging e-learning technologies and global best practices. Benchmark the companies offerings against competitors and international leaders. Develop proposals for new e-learning solutions and delivery models. Pilot innovative products and tools to improve learner outcomes. Development of Innovative Products & Short Courses: Design and launch short e-learning courses that respond to client and market needs. Ensure compliance of short courses with professional development standards where required. Collaborate with marketing to package and promote online courses. Support customisation of e-learning solutions for key clients. Requirements: Bachelors degree in Education, Instructional Design, Educational Technology, Learning & Development, or related field (NQF 7). Experience in e-learning management or digital learning roles. Proven experience managing LMS platforms (e.g., Moodle, Totara, Canvas, Blackboard). Demonstrated success in managing e-learning support teams (administrators, coordinators). Experience in developing online learning products and short courses. Exposure to South African SETA/QCTO compliance requirements in digital learning. Instructional design principles and adult learning methodologies. Compliance requirements in accredited e-learning programmes. Familiarity with multimedia authoring tools (Articulate Storyline, Captivate, Camtasia, etc.). Accessibility and usability standards for digital learning. Data analytics and reporting for learner performance tracking. Strong leadership and people management skills. Excellent project management and organisational skills. Innovative thinker with a passion for digital learning. Excellent communication and stakeholder engagement skills. Analytical and problem-solving abilities. Ability to adapt quickly to new technologies and platforms.