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Durban: Events and Operations Manager posted by Sandi Crowther Recruitment

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Job Description

Your Role Will Include:
  • Building and nurturing long-term relationships with clients, acting as their primary point of contact
  • Planning and delivering events from concept through to execution, ensuring every detail aligns with client goals and budget
  • Managing event budgets, tracking expenses, and ensuring cost-effectiveness without compromising quality
  • Coordinating with suppliers, venues, AV providers, designers, and contractors to deliver seamless events
  • Overseeing event logistics, on-site operations, and ensuring everything runs smoothly on the day
  • Maintaining and managing guest lists in Excel and registration systems, including reports and updates
  • Leading, training, and managing event staff and temporary promoters
  • Resolving on-the-day challenges with professionalism and efficiency
  • Creating post-event reports and providing actionable insights for future improvements
  • Identifying new business opportunities within existing accounts to drive client retention and growth

What We’re Looking For:

  • Bachelor’s Degree or equivalent experience in Business, Marketing, PR, Communications, or related field
  • Minimum 3 years’ experience in account management or client relationship management
  • Background in Events, Experiential Marketing, or Hospitality 
  • Advanced Excel skills and proficiency with Microsoft Office Suite
  • Exceptional organisational and time-management abilities
  • Confident communicator with strong negotiation and leadership skills
  • Financial acumen and experience managing event budgets
  • A creative problem-solver with a keen eye for detail and a passion for customer experience
  • Ability to thrive in a fast-paced, hands-on environment
  • Must have own vehicle

Apply: *****@*****.co.za

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