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Durban: Export Coordinator

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Job Description

Were looking for an energetic and logical individual who thrives in a fast-paced environment and can juggle multiple priorities with ease. The ideal Export Coordinator will have a systematic approach, strong attention to detail, and a blend of determination, passion, and commitment – all paired with exceptional customer service skills. Responsibilities: Act as a key liaison between the company, suppliers, shippers, and customers, ensuring professionalism and service excellence. Respond to client enquiries and prepare quotations for both potential and existing customers. Implement financial procedures and processes for confirmed orders. Manage the full order execution process, including negotiating shipping and operational requirements, issuing shipping instructions, confirming supplier details, handling documentation, and maintaining stock control (including expiry dates). Oversee communication with clients and follow up on all shipments to ensure timely delivery and satisfaction. Provide support and backup to the Business Development and Key Accounts Management teams. Requirements: Knowledge of the export process and related procedures Understanding of INCO terms Expertise in export costings Experience handling the exportation of mixed goods containers Experience exporting fresh produce Computer literate with advanced Excel skills Familiarity with exchange rates and foreign currencies Working knowledge of export documentation



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