Job Description
About the Role
We are seeking a motivated and customer-focused Internal Sales Representative to join our dynamic sales team in Durban. The ideal candidate will be responsible for supporting sales activities from within the office, managing customer accounts, processing orders and maintaining strong client relationships.
Key Responsibilities
- Handle inbound sales inquiries via phone, email, and other communication channels
- Prepare and process quotations, sales orders, and invoices
- Build and maintain strong relationships with new and existing customers
- Support the external sales team with administrative and coordination tasks
- Monitor stock levels and delivery schedules to ensure timely customer service
- Upsell and cross-sell products to meet sales targets
- Collaborate with other departments (e.g., logistics, finance, procurement) to ensure seamless order fulfilment
- Resolve customer issues and complaints efficiently and professionally
Requirements
- Between 3- and 5-years experience in internal sales, customer service, or a similar role
- Strong communication and interpersonal skills
- Previous sales or customer-facing experience will be an advantage
- Ability to multitask and manage time effectively
- Proficient in MS Office (Excel, Word, Outlook)
- Detail-oriented with strong organizational skills
- Goal-driven and self-motivated
Qualifications
- Between 3- and 5-years relevant work experience is required.
- A degree or higher is not necessarily required for this role.
Salary & Benefits
The salary range for this position will be discussed in more detail during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Kwazulu-Natal
When it comes to Other Sales/Marketing positions in Kwazulu-Natal, South Africa, the general job market trend is a growing demand for professionals with expertise in driving business growth and revenue maximisation through innovative marketing strategies. Typically, companies across various industries are seeking candidates with strong sales and marketing skills to lead their efforts and achieve business objectives.
In terms of salary expectations, very broad ranges can be discussed. Generally, salaries for Other Sales/Marketing positions in Kwazulu-Natal typically fall within the R200 000 to R500 000 per annum range, although this is subject to variation depending on factors such as experience, company size, industry sector, and specific job requirements. For instance, senior marketing roles or those in the technology industry may command higher salaries, while entry-level positions in smaller companies or certain sectors may offer more competitive compensation packages.
Common skills required for Other Sales/Marketing positions include excellent communication and interpersonal skills, a solid understanding of marketing principles, sales techniques, and market analysis. Additionally, proficiency in digital marketing tools such as social media platforms, email marketing software, and content management systems is often essential. Creative thinking, problem-solving, and data-driven decision-making are also valuable assets for professionals in this field. Strong analytical skills, both qualitative and quantitative, can be beneficial in measuring campaign effectiveness.
The finance services sector, technology industry, manufacturing sector, and other sectors commonly employ Sales/Marketing professionals to drive business growth and expand their customer base. In these industries, sales and marketing teams often work closely with product development, operations, and customer service teams to ensure seamless execution of business strategies.
Career development opportunities are available in this field for those willing to continuously develop their skills. Typically, career progression paths involve moving into senior roles, such as team leader or manager, where professionals can oversee larger budgets, manage more complex marketing campaigns, and take on leadership responsibilities. Additionally, many companies offer training programs and mentorship initiatives to help Sales/Marketing professionals expand their skill sets and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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