Please note, successful candidate must have own home set up : laptop, WiFi, cell phone. What You’ll Do Business Requirements Analysis Assist in collecting and documenting business requirements from clients and stakeholders Analyse and map AS-IS (current state) business processes and workflows Support business case development with cost-benefit analyses and feasibility studies Data Analysis and Reporting Collect and analyse data to support business decisions and uncover insights Design and improve dashboards and reports to communicate key findings Collaborate with data analysts to ensure accuracy and relevance Project Support Help plan and execute projects, ensuring timely delivery and alignment with client expectations Coordinate with cross-functional teams for seamless solution implementation Monitor project progress and support senior analysts and project managers Go-Live and Training Prepare user guides, training materials, and documentation Facilitate user training and assist clients during the go-live process Provide post-implementation support and contribute to continuous improvement Stakeholder Engagement Present insights and recommendations to internal stakeholders Facilitate client meetings and requirement-gathering workshops Maintain clear and consistent communication with team members and clients What is Required A Bachelors degree in Business Administration, Economics, Information Systems, or a related field 12 years experience in business analysis, process mapping/improvement, or a related discipline Proficiency in tools such as Microsoft Office Suite, Visio, JIRA, Lucidchart Solid understanding of reporting / visualization tools (e.g., Power BI, Tableau) a plus Basic knowledge of SQL or Python advantageous Understanding of SaaS platforms and cloud-based solutions desirable Strong analytical thinking, problem-solving, and attention to detail Excellent written and verbal communication skills Ability to prioritize and manage time effectively in a remote environment Structured, methodical, proactive, and a team player Own laptop, internet (WiFi), and cell phone required