Date | 2024-05-15 |
---|---|
Job Title | Outbound Customer Service Agent |
Employer | More Information |
Salary | R15 000.00 per month (cost to company) |
Category | Transport Logistics Warehouse |
Location |
eThekwini / Durban |
Job Summary
Requirements:
Matric essential. Degree or Diploma in Supply Chain or Shipping and Logistic, a strong preference. Microsoft Office essential. Previous experience in Export Trade Lane Control. Key Performance Areas: Maintain and update sailing schedule. Manage and monitor bookings with shipping (include monitoring daily stack dates). Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised containers. Clear Internal Sentry (latency) reports. Strategic container planning to get the best utilisation per container. Handle hazardous applications/paperwork. Send transport and packing instructions to warehouse and transporter. Send empty depot releases to shipping line prior to container collection. Receive all required shipping documents: Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate. Process shipping lines shipping instruction. Prepare required trade documents (e.g. CNCA for Luanda). Process creditor invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals to shipping line. Key Competencies: Ability to work in a fast-paced, demanding environment. Excellent time management skills Attention to detail. Ability to use initiative. Skilled with a sense of urgency.
Outbound Customer Service Agent position available in eThekwini, Durban. This job position was posted by . The job has been posted on 2024-05-15 in the Transport Logistics Warehouse category
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