Durban: QUALITY ENGINEER

Purpose of the Job The Quality Engineer is responsible for ensuring that quality standards, systems, and processes are effectively implemented and maintained across the manufacturing operation. The role focuses on implementing and maintaining a system to monitor and improve process quality, defect prevention, customer compliance, and continuous improvement, ensuring that products meet customer, regulatory, and internal requirements while maintaining the integrity of the manufacturing process. Qualifications & Experience Matric (Grade 12) Relevant Diploma in Quality, Manufacturing, Engineering, or related field Bachelor’s degree in quality, Manufacturing, Engineering, or related discipline (advantageous) Minimum 5 years’ experience in Quality Assurance and Quality Control within automotive or steel manufacturing Experience in press, weld, or metal forming environments will be advantageous Technical Pre-Requisites Strong understanding of Quality Management Systems (QMS) Ability to read and interpret quality specifications, drawings, and customer requirements Strong data collection, analysis, and reporting capability Ability to make data-driven decisions using statistical tools In-depth understanding of product, material, and process requirements Knowledge of quality control methodologies and applicable legal standards Working knowledge of statistical methods (SPC, trend analysis, Pareto, root cause analysis) Familiarity with manufacturing safety protocols and regulatory requirements Strong quality administration, reporting, and documentation skills Knowledge of problem-solving methodologies (5 Why, Fishbone, PDCA, A3) Exposure to project participation and cross-functional teams Basic business and cost awareness Proficient in Microsoft Office, with intermediate Excel skills Working knowledge of Health and Safety requirements Quality system knowledge: ISO 9001, ISO 14001, IATF 16949 Competency Requirements Strong attention to detail with a results-driven mindset High level of accountability and professional integrity Strong analytical, troubleshooting, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Team-oriented with a proactive and positive attitude Ability to identify root causes of quality issues and implement sustainable solutions Customer-focused approach to quality and compliance Reliable, consistent, and dependable in performance and delivery Ability to work under pressure and meet tight deadlines Willingness to drive and support continuous improvement initiatives Essential Duties and Responsibilities Ensure all products conform to approved standards, specifications, and customer requirements Support and maintain IATF 16949, ISO 9001, and ISO 14001 systems Investigate and resolve internal, supplier, and customer non-conformances Lead root cause analysis and ensure effective corrective and preventive actions Investigate and respond to customer quality complaints and concerns Monitor and manage 4M changes (Man, Machine, Method, Material) Analyse defects, trends, and process performance data to drive improvements Conduct process, product, and system audits and close out findings Act as a customer quality interface and support customer audits and visits Maintain quality documentation, control plans, inspection standards, and test protocols Prepare and present quality KPIs and reports Ensure measurement equipment is calibrated and calibration schedules are maintained Monitor compliance to production and quality requirements on the shop floor Support the development, maintenance, and adherence to SOPs and work instructions Drive continuous improvement initiatives focused on quality, efficiency, and cost reduction. Provide quality-related training and support to production teams Support implementation and compliance with Health and Safety standards Ensure compliance with applicable legal, regulatory, and customer-specific requirements