Durban: Quality Manager posted by Tower Group
Posted on 2025-08-27 00:00:00
| Employer | Tower Group |
|---|---|
| Category | Automotive Service |
| Location | Kwazulu-Natal / Durban |
Job Summary
MINIMUM QUALIFICATION
NQF 6 quality-related qualification (Diploma) PREFERRED QUALIFICATION
Relevant quality-related degree (production planning and control / industrial engineering) EXPERIENCE
8 – 10 years quality experience in a steel assembly / production and automotive environment including 3 – 5 years in a supervisory / management role
TECHNICAL PRE-REQUISITE
In-house steel pressing and welding experience in the automotive industry
Good knowledge of steel grades, properties and specifications
Strong knowledge of quality standards, ISO 9001 in an automotive environment
Good understanding of quality aspects of processes and production flows
Ability to manage people
Safety first, LEAN and process mindset
Sound systems knowledge, quality system audit, control and implementation.
Use of Problem-solving tools (7 QC Tools, 8D)
Understanding of Sub assembly, weld schedules and weld quality and dimensional testing
COMPETENCY PRE-REQUISITE
Analytical and attentive to detail with an ability to balance focus on detail with the bigger picture
Planning, prioritising and problem-solving skills, implementation of counter measures
Learning agility, innovation and continuous improvement skills, including optimising efficiencies through technology (able to challenge the status quo and step out of the norm)
Performance driven, resilient and able to manage stress, pressure and tight deadlines
Good teamwork and relationship building skills with an ability to influence at all levels
Excellent communication, influencing, negotiation and conflict management skills
Cast iron integrity and an ability to apply sound ethical judgement
ESSENTIAL DUTIES AND RESPONSIBILITIES
Understand customers quality needs and requirements for each product.
Ensure there are SOPs (Standard Operating Procedures) to govern quality and that everyone is trained and equipped to perform their specific role.
Conduct scheduled quality checks and addresses identified issues.
Liaise with Maintenance to fix machine defects and to implement counter-measures to prevent quality-related defects.
Work with Maintenance to plan for new models and do trials to ensure dies work on our machines and that they produce products to specification.
Monitor daily quality results and create weekly and monthly quality reports.
Maintain ISO 9001 quality certification.
Monitor and report on scrap loss to reduce wastage.
On being flagged by Production, inspect and isolate quality issues and liaise / claim with supplier
Ensure supplier claims are submitted promptly and that root causes are properly analysed and addressed.
Drive adherence to scheduled legal and compliance training for the department.
Build and maintain relationships with customer to understand and anticipate their quality requirements. Communicate with them around quality-related issues to ensure their needs are met.
Liaise with parts/materials suppliers on quality related issues and work with them to resolve defects.
Drive collaboration between Production, Quality and Maintenance to ensure an aligned quality approach.
Maintain contact with Procurement Department to resolve supplier issues.
Set the pace and tone for the department and ensure everyone is focused on the right priorities in line with evolving customer needs and requirements.
Drives negotiation with customer on quality relates issues.
Remains abreast of updates on new developments in measurement techniques and application of these techniques to appropriate Inspection / testing requirements.
Supplier Audit & Approval for new supply initiation.
Ensure planning for product quality from Development stage, APQP, with the use of proper gauging and process Control techniques.
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