Search Results for: automotive service

• Offer value-added sales to boost revenue and hit sales target
• Gather accurate customer info, follow up on ordered parts, and keep customers updated throughout the day.
• Ensure warranty work comp
  
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Admin/HR Assistant (Automotive Dealership), Polokwane, R10 000 12 000ctc

• Grade 12
• 2 Years exp in Dealership would be advantage

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Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!

What Youll be Doing

Do you have a passion for helping other

• Grade 12

• 4-7 years’ experience in IT software and hardware support. End User support with a troubleshooting skills and networks exposure. Unders
  
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• 1st/2nd/3rd line support: Specifically end user, application, desktop, and infrastructure support, primarily focused on the local office.
• Participate and owning various ITSM rol
  
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• Bachelor’s degree in Information Technology or equivalent
• Management qualification (NQF6 or equivalent)
• Service management specialist certification (IT services) (ITIL Expert preferred)
  
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• Matric
• Sales and or Marketing certifi
  
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• Matric
• Sales and or Marketing c
  
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• Welcome clients, open job cards, and manage service bookings
• Accurately record customer concerns and vehicle issues
• Serve as the liaison between customers, workshop, and parts departments
  
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• Ensure high-quality service and timely vehicle repairs.
• Maintain customer satisfaction and retention.
• Train and motivate technicians and apprentices.
• Oversee safe and clean workshop ope
  
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• Leadership: Manage and lead a team of technicians, service advisors, and support staff to ensure optimal performance.
• Customer Service: Foster strong relationships with
  
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• Welcome clients, open job cards, and manage service bookings
• Accurately record customer concerns and vehicle issues
• Serve as the liaison between customers, workshop, and parts departments
  
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• Relevant qualification
• Minimum of 3-5 years of experience in the automotive industry with 3-5 years of working experience in human resources, including consulting and training
• At least 3-5 years
  
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• Collaborate with technicians and foremen to learn:
  The complete workshop processes and procedures.
  b. Vehicle booking procedures and effective customer interaction.
  c. Technical aspects, including servi
  
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• Complete repair orders promptly and within the designated time frame.
• Meet workshop labour goals by working efficiently and upselling when opportunities arise.
• Diagnose customer issues, provide
  
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• Oversee and track labor sales and workshop profitability, ensuring effective workshop planning at all times
• Schedule workshop production based on staff availability and productivity
• Address esc
  
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• Ensure availability of equipment at all times.
• Ensure preventative maintenance activities are up to date 
• Manage breakdowns on shift
• Must be able to work shifts
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