Durban: Receptionist posted by Kendrick Recruitment

Receptionist | Luxury Hotel | Durban

Kendrick Recruitment is seeking a well-presented and professional Receptionist to join the front office team at a luxury hotel in Durban. The successful candidate will play a key role in creating a welcoming atmosphere for guests while ensuring smooth daily operations.

Key Responsibilities:

• Welcoming guests upon arrival and providing exceptional service throughout their stay.

• Managing check-ins and check-outs efficiently and accurately.

• Handling guest enquiries and resolving issues promptly and professionally.

• Answering phones, managing reservations, and coordinating with other departments.

• Maintaining a polished and professional front desk environment.

Requirements:

• Previous reception or front-of-house experience in a 5-star hospitality environment is highly advantageous.

• Excellent communication and interpersonal skills.

• Strong organisational skills with attention to detail.

• Ability to remain calm and professional under pressure.

• Proficiency in computer systems and hotel management software beneficial.

Package:

• Salary: R6,000 R8,000 per month (negotiable depending on experience).