Job Description
Receptionist | Luxury Hotel | Durban
Kendrick Recruitment is seeking a well-presented and professional Receptionist to join the front office team at a luxury hotel in Durban. The successful candidate will play a key role in creating a welcoming atmosphere for guests while ensuring smooth daily operations.
Key Responsibilities:
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Welcoming guests upon arrival and providing exceptional service throughout their stay.
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Managing check-ins and check-outs efficiently and accurately.
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Handling guest enquiries and resolving issues promptly and professionally.
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Answering phones, managing reservations, and coordinating with other departments.
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Maintaining a polished and professional front desk environment.
Requirements:
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Previous reception or front-of-house experience in a 5-star hospitality environment is highly advantageous.
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Excellent communication and interpersonal skills.
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Strong organisational skills with attention to detail.
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Ability to remain calm and professional under pressure.
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Proficiency in computer systems and hotel management software beneficial.
Package:
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Salary: R6,000 R8,000 per month (negotiable depending on experience).
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