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Durban: Telesales Agent




Date 2024-04-19
Job Title Telesales Agent
Employer
More Information
Salary Monthly
Category Sales
Location eThekwini
/ Durban

Job Summary

Position: Telesales Agents Location: Durban Reporting Line: Branch Executive Role Summary: To call customers against the calling cycle to promote, sell, administer, and process orders for delivery on the required day Responsible for all capturing of client orders from Area Managers whilst driving sales to meet budget. Minimum Qualification

Requirements:

Matric Bilingual English and Afrikaans Some experience in food preparation Excellent communication skills Marketing and/or Sales experience Computer Skills: MS Word MS Excel MS PowerPoint MS Outlook Roles and

Responsibilities:

To receive sales orders from customers at the rate which will deliver the monthly sales targets Assist in achieving set trading targets in terms of sales and gross profit figures Identify and implement opportunities to improve the net profit of the allocated customer base Increase existing product ranges at customers and identify new potential products Ensure correct product, quantity and price is invoiced to customers Developing sound customer relationships and secure constant sales orders from them. Sharing the responsibility of obtaining market information. Proactive tele selling against call cycles, up selling of products to customers Enforce minimum order quantities as per guidelines at any given time. Prepare quotes for Area Managers Build a solid process between customers` requirements and the internal sales process to ensure agreed products and promotions are rolled out across all stores. Identify, develop, and execute opportunities from a potential Sales pipeline. Research and build relationships with new clients. Cold calling on potential and dormant customers Identify opportunities for campaigns, services, and distribution channels Prepare quotations for customers Handle customer queries (late deliveries, non-deliveries, missing stock etc) through the line-management structure Prepare quotations for customers, assisting in providing other key documents (product quotations, product certificates etc.) to customers. Assisting customers quickly, friendly in an effective and professional manner Treating customers with respect and dignity Ensure adherence to calling cycles, CRM (personal upliftment / training) and marketing programs are implemented and effective To embrace segmented channel marketing To manage own, National, Regional and Store promotional activities

Telesales Agent position available in eThekwini, Durban. This job position was posted by . The job has been posted on 2024-04-19 in the Sales category

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