Job Description
About the Role
We are seeking a suitably qualified Trainee Manager to be trained to oversee branch operations and ensure alignment to the organizational business goals. The ideal candidate needs to take ownership for their development and have a passion for retail and leading a team.
Key Responsibilities
- Manage, lead, motivate, develop and empower branch staff
- Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
- Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations thereby ensuring and maintain healthy customer relationship.
- Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
- Increase sales by ensuring good customer service, and stock management
- Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
- Drive a low-cost business according to company standard by controlling and managing the financial areas of responsibility.
- Ensure administrative duties within the store are in accordance with company guidelines. (NCA & FAIS)
- Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations.
Requirements
- Valid drivers license
- Matric/Grade 12 educational qualification
- Business related tertiary qualification would be an advantage
- Minimum 1-2 years Retail Management Experience
- Computer Literate
- Strong Leadership abilities
Qualifications
- Matric/Grade 12 educational qualification
About Other Retail Jobs in Kwazulu-Natal
In the retail sector of Kwazulu-Natal, South Africa, the general job market trends suggest a relatively stable industry with opportunities for growth and development. Typically, retailers in this region focus on providing excellent customer service while managing inventory and maintaining store appearance. Generally, these roles require adaptability to changing consumer needs and preferences.
Salaries for retail positions in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may start within the R10 000 – R15 000 per month range, while experienced professionals may earn between R25 000 – R40 000 per month or more. It’s essential to note that these figures are only a general guide and actual salaries can vary significantly.
To succeed in retail positions, common skills include excellent communication and interpersonal skills, the ability to work well under pressure, and basic knowledge of point-of-sale systems and inventory management software. Other important skills typically required include attention to detail, customer service skills, and the ability to adapt to new technologies and processes. Generally, retailers in this region are expected to be proactive and responsive to customer needs.
The retail sector is a diverse industry, with various sectors commonly employing these roles. Financial services sector retailers often provide financial products and services, while technology industry retailers focus on electronic goods and gadgets. Manufacturing sector retailers may sell products manufactured locally or imported from other countries. Retailers working in these industries typically require knowledge of their specific product lines and market trends.
For career development, retail professionals can expect opportunities to advance into management roles or specialize in a particular area, such as visual merchandising or supply chain management. Typically, promotions are based on performance, customer service skills, and adaptability to new initiatives and technologies. With experience and additional training, retailers can move into more senior roles, including store manager or district manager positions, or explore related careers in fields like marketing or human resources.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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