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Midrand: Duty Manager

Duty Manager

Posted on 2025-04-28 10:26:40

Category Catering / hospitality
Location Za  /  North Johannesburg  /  Midrand

Job Summary

Ensure all staff are wearing the correct uniform at all times; Report all suspicious people and activities; Assist with the removal of all unwanted guests as instructed by the client; Ensure that a proper hand over is done from shift to shift; Attend to incidents when requested by control room and Security Management; Ensure that equipment for staff members is in working condition and all faulty equipment reported; Ensure all staff members on shift are familiar with current and upcoming events and activities; Monitor radio at all times and ensure all calls are attended to in a timely manner; Ensure that all staff members on duty are in possession of required equipment to perform their duties; Ensure the Supervisor on duty conducts system check on all camera and all faults are reported to management; Ensure all required footage regarding incidents and accidents are saves accordingly and that the footage is reserved on a weekly basis from control room; Ensure that ALL gates are closed at set times, in conjunction with the control room; Initiating disciplinary enquires\ hearings; Ensure Key Issue audits are conducted on regular basis and all errors rectified; Compile risk assessment report and submit as when and required by the client; Ensure all staff has received the relevant training with regards to compliance and adherence to the SOP; Attend meetings where required for operational purposes; Preferred qualifications/attributes/skills: PSIRA certification Grade A; Grade 12 or equivalent qualification; 5 Years experience as a Duty Manager or similar position; Relevant experience in the Estate Protection industry; Excellent written & verbal communication skills; Experience in compiling and managing rosters; Computer literate and knowledge of MS office; The ability to communicate and present at all levels; Clean disciplinary, criminal and credit record; Ability to work under pressure; Drivers License and own reliable transport;
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