East London: Accountant and Retail Operations Supervisor

Accountant and Retail Operations Supervisor Duties and Responsibilities: Accounting Manage all accounting transactions including daily sales reconciliations, accounts payable and receivable including but not limited to; Cash reconciliations, Card transaction reconciliations, daily cash ups, sales reconciliation and bank deposits for the Pick n Pay and Forecourt. Collaborate and work closely with the Accountant and Administrator (Accounting) and General Manager (Operations). Maintain accurate financial records and ensure compliance with accounting standards. Manage accounts payable and receivable, ensuring timely payments and collections for PnP and Forecourt. Conduct monthly stock takes and reconcile inventory records. Ensure timely bank payments and monthly financial analysis packs. Comply with financial policies and regulations. Coordinate with head office and external auditors and prepare for audits to ensure compliance with regulations. Assist in payroll processing and ensure accurate and timely execution. Any other duties that could reasonably be expected of an Accountant & Operations Supervisor. Retail & Forecourt Operations Supervise daily operations of the Pick n Pay and Forecourt, ensuring efficiency and profitability. Monitor sales performance and implement strategies to boost revenue and customer satisfaction. Ensure product availability, proper stock rotation, and adherence to merchandising standards. Oversee fuel sales, pricing adjustments, and stock replenishment for the Pick n Pay and Forecourt. Staff Supervision & HR Administration PNP & Forecourt Supervise, train, and evaluate retail and forecourt staff, ensuring high performance and customer service standards. Assist with staff schedules, shift planning, and attendance records for the Pick n Pay and Forecourt. Foster a positive work environment, ensuring employee engagement and motivation. Customer Service & Relationship Management Ensure excellent customer service by addressing complaints, resolving issues, and maintaining high service standards. Train staff to enhance customer interactions and ensure a positive shopping experience. Build strong relationships with suppliers, vendors, and service providers. Reporting & Performance Analysis Prepare and present weekly reports on expenses, shortages, claims, and exposures to support operational decision-making. Provide management with regular reports on financial performance, sales trends, and operational efficiency. Analyse data to identify opportunities for improvement and cost-saving measures. Assist in business planning and strategy development to optimise profitability. Competencies Strong analytical thinking and problem-solving skills. High level of accountability and responsibility. Ability to take initiative and work independently. Resilience and ability to perform under pressure. Strong communication skills with the ability to liaise effectively with management, customers and suppliers. Demonstrated commercial and financial acumen. Competencies: Strong analytical and problem-solving skills High accountability and initiative Resilience under pressure Excellent communication and financial acumen