East London: Area Manager (Retail) posted by Abantu Staffing Solutions
Posted on 2025-05-06 00:00:00
| Employer | Abantu Staffing Solutions |
|---|---|
| Category | Other IT/Computer |
| Location | Eastern Cape / East London |
Job Summary
My client is seeking a dynamic Area Manager to oversee multiple stores, drive performance, and ensure operational excellence. The position will report directly to the Operations Manager.
Job Purpose
- The Area Manager is responsible for all operations in his/her business unit
- The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision
- The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance.
Qualification
- Matric
- Post Matric / formalized qualifications are advantageous
Requirements
- Minimum 5 years’ experience in Clothing Retail Operations environment as an Area Manager
- Valid code 8 Driver’s License – unendorsed
- Willingness to travel extensively
Key accountabilities
Asset Management
- Responsible for the branch/s as a whole, ensuring that the outside of the store is kept neat and tidy
and that inside fixtures and fittings are accounted for and maintained - Co-ordination of janitorial and repair services
Stock Control
- Responsible for all stock and will be held accountable for all overages and shortages.
- Should ensure control of inventory.
- Prepare requisitions to replenish stock. Identify and report on slow selling items.
- Stock loss action plan
Merchandising
- Manage the quality and quantity aspects of the merchandise assortments.
- Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
- Identify new ways of promoting merchandise.
- Ensure required housekeeping standards at all times.
- Ensure that there is an equal standard throughout the stores.
Marketing and Sales
- Manage the implementation of all marketing promotions to ensure maximum sales opportunities are
exploited. - Achieve and exceed store sales targets.
- Actively participate in promotions, stay up to date with current advertising and provide sales leadership
to staff. - Stay current with products, marketing and pricing of area retailers with similar products.
Admin and Cash
- Ensure that the standard of administration and procedures in store are met.
- Make certain that business direction and strategies are followed.
- Ensure that the responsible persons are following proper procedures when handling all store cash.
- Check and verify these documents daily.
- Manage controllable expenses as this directly affects the profitability of the branch.
Management of Staff
- Assign employees to specific duties.
- Encourage, assist and train employees to become a motivated sales force.
- Manage performance and development of staff
- Ensure that all procedures and policies are being followed and enforce disciplinary action when
necessary. - Determine when extra temporary staff is needed and recruit same.
Security
- Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
- Monitor security staff and make sure that they are alert and performing their duties to the maximum.
Customer Service
- Must possess strong customer service and communication skills and the ability to apply a friendly and
enthusiastic manner on a daily basis. - Train staff in customer service.
- Assist customers with enquiries and complaints.
- Continuously satisfy customer needs and attract clientele.
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