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East London: Branch Manager posted by Lewis Stores (PTY) Ltd

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Job Description

About the Role

We are seeking a Branch Manager to oversee all branch operations and ensure alignment to the organisational business goals. The ideal candidate needs to be a tough-minded individual who deals with stress and negative feedback effectively, who is able to deal with pressure from staff, management, customers as well as meet business targets. This role requires someone who takes ownership and leads a profitable, sustainable business unit, thereby contributing to the overall success of the organisation.

Key Responsibilities

  • Manage, lead, motivate, develop and empower branch staff
  • Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
  • Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations thereby ensuring and maintain healthy customer relationship.
  • Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
  • Increase sales by ensuring good customer service, and stock management
  • Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
  • Drive a low-cost business according to company standard by controlling and managing the financial areas of responsibility.
  • Ensure administrative duties within the store are in accordance with company guidelines. (NCA & FAIS)
  • Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations.

Requirements

  • A valid drivers license.
  • A Matric/Grade 12 educational qualification.
  • Business related tertiary qualification would be an advantage.
  • Minimum 3 years Retail Management Experience preferably in the furniture retail.
  • Computer Literate.
  • Strong Leadership abilities
  • Management abilities Manage, lead, motivate, develop and empower branch staff
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Qualifications

  • Completed Grade 12 Diploma or equivalent.

Salary & Benefits

No salary information is available at this time.

About Other Retail Jobs in Eastern Cape

The retail industry is a significant sector in the Eastern Cape region of South Africa, typically employing a diverse range of professionals to manage and support its operations. Generally, this includes store managers, sales associates, logistics coordinators, and customer service representatives, among others. These roles often require a mix of technical skills, communication abilities, and interpersonal skills to effectively interact with customers, colleagues, and suppliers.

Typically, salaries for retail positions in the Eastern Cape can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles or those in larger companies may command salaries ranging from R60 000 to R120 000 per annum or more. However, it is essential to note that actual salaries can differ significantly based on individual circumstances.

Common skills required for retail positions in the Eastern Cape often include strong communication and interpersonal abilities, a basic understanding of retail operations and management principles, technical skills such as proficiency in Microsoft Office applications, and analytical skills to track sales trends and inventory levels. Additionally, adaptability, problem-solving skills, and an ability to work in a fast-paced environment are typically valued by employers.

The Eastern Cape is home to various industries that commonly employ retail professionals, including financial services sector companies, technology industry firms, manufacturing sector businesses, and small to medium-sized enterprises across multiple sectors. Other emerging fields that may also be worth exploring include e-commerce, hospitality, and tourism.

For those interested in pursuing a career in retail, there are often opportunities for advancement within the company, such as promotions to senior roles or training programs to develop specific skills. Career development typically involves taking on additional responsibilities, seeking out mentorship and coaching, and staying up-to-date with industry trends and best practices. With experience and a willingness to learn, retail professionals can progress to senior management positions, specialist roles, or even entrepreneurship.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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