- Define incident and service request classification schemes.
- Record, classify, and prioritize requests and incidents.
- Verify, approve, and fulfill service requests.
- Investigate, diagnose, and allocate incidents.
- Resolve and recover from incidents.
- Close service requests and incidents.
- Track status and produce reports.
- Communication
- Business Acumen
- Planning & Organising
- Administrative Diligence
- Policy Adherence
- Basic Computer Skills
- Competency in MS Office
- Office Management
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Matric.
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Qualification in Information Technology Computer Science or Information Systems.
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South African unemployed youth aged between 18 and 34.
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Must not have taken part in the YES Program before.
Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
Digital Hub Intern position available in Eastern Cape, East London. This job position was posted by Signa Opportunity. The job has been posted as a char8000 ad on 2025-02-01 at 01:10:32 in the It Computer category
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